Communications Specialist WebTPA Employer Services, LLC United States, Texas, Irving 8500 Freeport Parkway (Show on map) Oct 03, 2026 Get To Know Us! WebTPA, a GuideWell Company, is a healthcare third-party benefit administrator with over 30+ years of experience building unique benefit solutions and managing customized health plans. What is your impact? The Communications Specialist is responsible for developing, coordinating, and executing communication initiatives that support WebTPA's overall communications strategy. This role creates high-quality content across multiple channels, including email, intranet, web, social media, and print, while ensuring consistency with company messaging and brand standards. Working collaboratively with stakeholders across the organization, the Communications Specialist supports employee communications, engagement programs, digital communications, and other initiatives that help inform, engage, and connect key audiences.

Location:

In office at 6535 SH-161 S, Irving Texas 75039

What Will You Be Doing:

Digital Channels

Execute WebTPA's social media strategy according to defined content calendar

Partner with Marketing team to support ongoing website management, including content updates, page creation, and ensuring alignment with brand, messaging, and user experience standards

Monitor digital channels, employee review sites, and social platforms for brand mentions and engagement opportunities, escalating issues when appropriate.

Support amplification of internal initiatives externally through coordinated use of social and digital platforms, where appropriate

Employee Communications

Draft, edit, and distribute internal communications across channels (including email and intranet) to support organizational priorities, ensuring messaging is clear, engaging, and aligned with company voice and strategy

Partner with Human Resources, Talent Acquisition, and leadership to coordinate communication needs and support organization initiatives

Coordinate logistics and communication deliverables for employee events, campaigns and announcements

Support the administration of WebTPA's employee recognition program, including vendor coordination and communication execution

Ensure consistency, accuracy, and timeliness of messaging across all internal communication channels

Edit and refine stakeholder communications to ensure alignment with brand standards, tone, and clarity

Monitor engagement and feedback across channels to continuously improve communication effectiveness and delivery

Company Intranet

Draft, edit, and distribute intranet content as a core internal communications channel, ensuring information is current, accessible, and aligned with organizational messaging

Create audience-focused content that aligns with content that supports employee communications and business initiatives

Publish timely updates that complement and reinforce email communications and broader internal campaigns

Track intranet engagement metrics and audience feedback and provide reporting to support continuous improvement efforts

Required Qualifications:

3+ years related work experience.

Experience Details:

working independently in a dynamic, fast-paced environment in Marketing, Web/Social media, or Communications role.

Related Bachelor's degree in Marketing, Communications, Business, or Public Relations preferred. Additional related equivalent work experience may be considered in substitute.

Advanced skills in content writing with the ability to work with subject matter experts to grasp complex business subjects and effectively translate information.

Must have excellent communication skills, both written and verbal, and consider timely responsiveness a top priority with external entities, including clients, prospects, brokers, and vendors

Strong organizational skills

Excellent time management skills

Quick learner who can thrive in a fast-paced environment

Highly effective at multi-tasking and managing multiple projects simultaneously

Expert-level mastery of Microsoft Word, Outlook, Excel, and PowerPoint

Project management skills General Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally. Physical/Environmental Activities Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Occasionally We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment. Notify me of jobs like this

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