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Texas Law Enforcement Telecommunications Specialist

Job

Hays County

San Marcos, TX (In Person)

Full-Time

Posted 7 weeks ago (Updated 3 days ago) • Actively hiring

Expires 6/21/2026

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Job Description

Essential functions, as defined under the Americans with Disabilities Act, include the responsibilities, knowledge, skills, and other characteristics listed below. This list of responsibilities is
ILLUSTRATIVE
ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Summary Under general supervision and guidance of the Terminal Agency Coordinator (TAC), performs highly responsible work in coordinating and carrying out responsibilities related to emergency communications in the capacity of an operator of the Texas and National Law Enforcement Telecommunication Systems (TLETS/NLETS) in conjunction with the Texas and National Crime Information Center (TCIC/NCIC). Organizes and prioritizes workload. Provides administrative support to the TAC, which includes but is not limited to overseeing organizational compliance, validating TCIC records for audit purposes, review, and correction of quality control as well as user management control. Interacts with emergency communication officers and magistrates relating to entry of various court orders into TCIC in accordance with state law. This position requires working in or around an emergency communication center with daily interaction of other law enforcement agencies. This position must have a strong work ethic. The TLETS Specialist must follow directions, meet deadlines, have good attendance, be punctual, be reliable, have honesty, integrity, be free from moral turpitude, and have a proper attitude. Individuals in this position serve at the pleasure of the current elected official. Responsibilities Operates
TLETS/NLETS
in advanced support of emergency communications operations personnel. Performs inquiries, entries, modifications, and cancellations of records in
TCIC/NCIC
databases in accordance with FBI and Texas Department of Public Safety (DPS) policies, including applicable federal and state statutes. Confirms arrest warrants, protection orders, missing persons, and stolen property details with local, state, and federal law enforcement agencies. May conduct queries using the public safety report system in accordance with policies and procedures set forth by the Office of Court Administration and Senate Bill 6. Assists with Terminal Agency Coordinator duties related to
CJIS/TCIC/NCIC
compliance Ensures all
TCIC/NCIC
records are accurately entered, updated, and removed in accordance with established policies and procedures. Ensures
TCIC/NCIC
monthly validation reports are reviewed, certified, and returned to the Crime Records Service/TCIC Control Center by the required deadline. Ensures that all quality control messages from
TCIC/NCIC
are reviewed and corrected in a timely manner. Enters and maintains records related to stolen property, bond conditions, court orders, missing persons, wanted persons, and other criminal justice information within state and national databases. Prepares and responds to administrative messages for correspondence between law enforcement agencies using
TLETS/NLETS
Conducts research related to the specific cases or situationsto ensure the accuracy and completeness of
TCIC/NCIC
entries. Interacts with law enforcement, judges, and court clerk personnel to review and receive documents for processing. Assists with data entry and record management within various computer systems as needed. Prepares and transmits teletypes or other electronic correspondence to outside agencies regarding fugitive apprehension and detainers. Maintains various operational records and prepares statistical reports, including monthly and annual reports. Reviews and resolves
TCIC/NCIC
quality control messages to ensure timely corrections and compliance with system requirements. Assists in maintaining agency compliance with
TCIC/NCIC
policies, procedures, and regulatory standards. Prepares and distributes notification letters to individuals with outstanding misdemeanor warrants. Notifies deputies to transport prisoners from agencies adjacent to Hays County. Notifies the Transportation Department to coordinate the transport of prisoners from other agencies to Hays County. Interacts with law enforcement personnel, judges, and court clerks to review and receive documentation for processing. Composes, types, edits, and prepares various correspondence, including letters, reports, forms and emails. Requires the employee to be able to render credible testimony in any court proceeding to include Justice Courts, County Courts, District Courts, and any U.S. Federal Court Conducts research and presents information to supervision levels and other departments. Compiles data to effectively and accurately complete TCIC records. Creates effective filing system and retrieve and disseminate information. Performs other duties as assigned. High School diploma or
G.E.D. 1
year experience in emergency communications is preferred OR, any combination of education and experience that has been achieved and is equivalent to the stated education, experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job may be substituted for education. Class C TX driver's license. Notary Public may be required (If required must be obtained within six months of notification)
TCIC/NCIC
Certification must be obtained within six months of employment. TCOLE telecommunicator license must be obtained within one year of employment.

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