About Us LiveCore LLC is a growing e-commerce and live-streaming company based in Irvine, California, specializing in fashion jewelry and accessories. We operate on platforms including Whatnot and TikTok Shop. We are seeking a highly organized, responsible, and proactive Office & E-Commerce Operations Manager to oversee daily office operations, supervise team members, support live-streaming activities, and ensure smooth order fulfillment and customer service operations. This is a hands-on management role ideal for someone with strong leadership skills, excellent communication abilities , and the confidence to independently manage daily operational challenges.
Key Responsibilities Office Management:
Oversee daily office operations, manage opening and closing procedures, coordinate employee schedules, and ensure a productive and organized work environment.
Team Management:
Supervise employees, assign daily tasks, monitor work performance, provide guidance, and ensure team members follow company procedures and operational standards.
Live Streaming Operations:
Oversee daily live-streaming activities, assist hosts with product preparation, troubleshoot basic technical issues, and ensure live shows run smoothly.
Order Processing:
Print and review customer orders, identify discrepancies, and coordinate with the fulfillment team to resolve missing or incorrect items.
Fulfillment Management:
Supervise packing and shipping activities, address fulfillment errors, and ensure orders are processed accurately and efficiently.
Customer Service & After-Sales:
Handle customer inquiries, order-related issues, approved replacements, refunds, and other after-sales concerns in accordance with company policies.
Daily Operations & Reporting:
Resolve day-to-day operational issues, communicate with management, monitor outstanding tasks, and ensure smooth coordination between team members. Qualifications Previous experience in e-commerce operations is required. Prior experience supervising or managing employees is required. Strong communication and leadership skills , with the ability to effectively manage, motivate, and coordinate team members. Excellent problem-solving and decision-making skills, with the ability to handle operational challenges independently. Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Experience overseeing order fulfillment, managing daily workflows, and resolving operational issues. Proficiency with computers and e-commerce order management systems. Experience with Whatnot, TikTok Shop, or live-streaming operations is a plus. Must be able to work on-site in Irvine, CA. What We're Looking For We are looking for a dependable, detail-oriented, and hands-on leader who takes initiative and ownership of daily operations. The ideal candidate is a strong communicator, a natural problem-solver, and someone who can confidently lead a team while maintaining a positive, efficient, and productive work environment. We value accountability, teamwork, adaptability, and the ability to make sound decisions in a fast-paced e-commerce business.
Compensation & Employment Annual Salary:
$50,000-$80,000, depending on experience and qualifications.
Employment Type:
Full-Time.
Location:
Irvine, California (On-site). How to Apply Please submit your resume through Indeed. We look forward to connecting with candidates who are excited to contribute to our growing team!
