E-commerce Specialist

E-commerce Specialist

SKYLAR ROSE

Vernon, CA Job Details Full-time $20 - $28 an hour 1 day ago Qualifications Website maintenance Customer communication Website management Teamwork Order management system Customer returns handling Writing skills Mid-level E-commerce Customer inquiry handling Attention to detail Updating inventory records E-commerce fulfillment operations Manufacturing Cross-functional collaboration Manufacturing company experience Communication skills Cross-functional communication Order fulfillment

Full Job Description Job Opening:

E-Commerce & Customer Service Specialist Company:

Skylar Rose Location:

Los Angeles Fashion District, CA (On-site)

Job Type:

Full-Time About Us:

Skylar Rose is a dynamic women's apparel manufacturing company located in the heart of the Los Angeles Fashion District. We pride ourselves on delivering trend-forward, high-quality styles to our buyers. As our digital footprint grows, we are looking for a dedicated and experienced E-Commerce & Customer Service Specialist to take ownership of our online operations and client communications.

The Role:

We are seeking an organized, tech-savvy professional with direct experience in the LA fashion wholesale market. In this role, you will be the backbone of our e-commerce operations—ensuring every order is processed smoothly, our platforms are meticulously maintained, and our buyers receive top-tier support.

Key Responsibilities:

Order Management:

Oversee the daily processing, routing, and fulfillment of all e-commerce and digital wholesale orders to ensure accurate and timely shipping.

Customer Service:

Act as the primary point of contact for buyer inquiries, resolving issues regarding orders, shipping, returns, and product details with a professional and helpful attitude.

Platform Maintenance & Uploading:

Manage our digital storefronts and B2B platforms. Responsibilities include uploading new CADs/product images, writing product descriptions, managing line sheets, and updating inventory levels to reflect current stock.

Cross-Functional Collaboration:

Work closely with the design, warehouse, and sales teams to ensure online offerings align with our current production and available inventory.

Requirements & Qualifications:

Industry Experience:

Proven experience working in customer service and e-commerce within the Los Angeles fashion wholesale manufacturing industry.

Platform Proficiency:

Strong experience managing e-commerce backends and order management systems. Familiarity with fashiongo and faire is highly preferred.

Detail-Oriented:

Exceptional organizational skills with a strong eye for accuracy when uploading products, handling large data sets, and managing orders.

Communication Skills:

Excellent written and verbal communication skills, with a customer-first mindset.

Adaptability:

Ability to thrive in a fast-paced Fashion District environment and efficiently manage multiple tasks at once. Why Join Skylar Rose? Opportunity to work hands-on with a growing women's manufacturing brand. A fast-paced, creative, and collaborative team environment. How to

Apply:

Please submit your resume and a brief cover letter outlining your experience in LA's wholesale fashion industry to with the subject line "E-Commerce Specialist - [Your Name]".

Pay:

$20.00 - $28.00 per hour

Work Location:

In person