E-Commerce Manager

E-Commerce Manager Fort Lauderdale, FL Job Details Full-time 6 hours ago Benefits Disability insurance Health insurance Dental insurance Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Retail sales transactions Website maintenance Customer communication Website management Pricing Sales reporting Operations management Customer returns handling Inventory management Email marketing campaigns Mid-level SEM campaigns E-commerce Customer inquiry handling Graphic design Sales data analysis Inside sales Cash register Customer segmentation Graphic design software E-commerce fulfillment operations Organizational skills Pay-per-click (PPC) advertising Sales pipeline management Marketing analytics Achieving sales targets Content strategy Cross-functional collaboration Paid search marketing Communication skills Product information management Cross-functional communication Campaign performance reporting Order fulfillment Paid search advertising campaigns

Full Job Description Company Overview:

Lewis Marine Supply & Boat Owners Warehouse is a fast-growing, high-volume 60+ year established Marine Distributor and Retailer located in sunny South Florida, with locations throughout the Southeastern US. We are committed to providing exceptional customer service and high-quality products to our customers and community and strive to create a welcoming environment where customers can enjoy a seamless shopping experience.

Position Overview:

We're looking for a hands-on, results-driven Ecommerce Manager to oversee the day-to-day operations of our online store. This role is ideal for someone with a strong background in retail ecommerce and digital marketing, who thrives in a fast-paced environment and is passionate about delivering a seamless customer experience.

Responsibilities:

Website & Product Management:

Maintain and update product listings, pricing, inventory, and promotions on WooCommerce. Ensure product images and descriptions are accurate and compelling.

Digital Advertising & Analytics:

Manage and optimize Google Ads campaigns to drive traffic and conversions. Use Google Analytics to monitor performance and generate actionable insights.

Email Marketing:

Plan, execute, and analyze email campaigns to engage customers and promote products. Segment audiences and personalize messaging for maximum impact.

Graphic & Content Creation:

Design and update promotional graphics, banners, and product visuals using Photoshop. Collaborate on content strategy to support seasonal campaigns and product launches.

Customer Engagement & Support:

Respond to customer inquiries, reviews, and feedback across platforms. Resolve order issues including shipping, returns, and payment concerns.

Sales Reporting & Strategy:

Track and report on ecommerce sales metrics, campaign performance, and customer behavior. Present insights and recommendations to stakeholders to inform business decisions.

Cross-Functional Collaboration:

Work closely with warehouse, customer service, and marketing teams to ensure smooth operations and fulfillment.

Qualifications:

Proven experience in inside sales, cashier or customer service roles. Strong communication and interpersonal skills, with the ability to build rapport and influence decisionmakers. Resultsoriented mindset with a focus on achieving sales targets and delivering quality customer service. Excellent organizational skills and attention to detail in managing sales pipelines and documentation.

Benefits:

Lewis Marine Supply provides you and your eligible family members with a comprehensive and valuable benefits package, including medical, dental, and vision coverage, as well as companypaid shortterm disability, longterm disability, and life insurance. In addition, employees have access to a wide range of supplemental benefits, including a 401(k) plan with company matching. Competitive pay based on experience. Opportunities for advancement and career growth.