Ecommerce Quality Assurance Specialist

Ecommerce Quality Assurance Specialist We are seeking a detail-oriented Ecommerce Quality Assurance Specialist to ensure the reliability, performance, and accuracy of our eCommerce platform. This role is responsible for validating front-end page quality, end-to-end order placement workflows, and the seamless flow of order data into our ERP system. The ideal candidate combines strong functional testing skills with a deep understanding of eCommerce user journeys and backend integrations. As the Ecommerce Quality Assurance Specialist, you will Validate UI/UX consistency, responsiveness, and cross-browser compatibility Ensure product pages, cart, and checkout experiences meet functional and visual standards Identify layout, content, and performance issues across devices Test complete customer journeys from product selection through checkout and confirmation Validate payment processing, shipping calculations, taxes, and promotions Perform regression testing for releases impacting checkout or cart functionality Verify accurate transmission of order data from the eCommerce platform into the ERP system Validate order statuses, inventory updates, pricing, and fulfillment data Troubleshoot and document data mismatches or integration failures Develop and maintain test cases, test plans, and test data Execute manual and/or automated tests for new features and releases Collaborate with developers and product teams to clarify requirements and edge cases Identify, document, and track bugs using issue tracking tools Provide clear reproduction steps and severity assessments Support root cause analysis and verification of fixes Participate in release validation and smoke testing Monitor production systems for order flow or integration issues Assist in incident triage and resolution Perform other duties as assigned Qualifications 3+ years of QA experience, preferably in eCommerce (Salesforce Commerce Cloud Preferred) or web applications Strong understanding of eCommerce workflows (product catalog, cart, checkout, payments) Experience testing order management systems or ERP integrations Familiarity with APIs, data validation, and backend workflows Experience with automated testing tools (e.g., Selenium, Cypress) Experience with bug tracking tools (e.g., Jira, TestRail) Strong attention to detail and analytical skills Basic SQL or data validation experience Understanding of payment gateways and fraud checks Why you ll love working at WeatherTech WeatherTech is proud to offer employees a competitive salary and benefits package, opportunities for internal promotions and skill development, and a clean and safe work space. Employees are offered an array of perks including: Outstanding BlueCross BlueShield of Illinois medical plans; as well as dental, vision, short and long term disability, and company-paid life insurance 401(k) plan Paid vacation, holidays, and personal time WTC1