Outbound Logistics Supervisor — E‑Commerce Parcel

Ready to Orchestrate a High-Velocity Parcel Operation? Do you thrive where speed meets precision? Can you coach a diverse team, keep KPIs in the green, and solve problems with data—all before the next wave of orders hits? If yes, this small-parcel leadership role could be your next move. What Will You Tackle Day to Day? Delight customers by ensuring every order is accurately identified, quality checked, and dispatched on time.

Make performance visible:

measure and report on warehousing activities and team outcomes. Lead people the right way—manage, mentor, and develop your team toward safety, quality, delivery, and cost goals.

Own workforce administration:

manage timecards and time-off requests promptly.

Drive growth:

conduct evaluations, training, development plans, and promotions.

Build the bench:

interview and select great talent.

Hold standards:

apply coaching and, when necessary, discipline; recognize wins quickly and publicly.

Keep everyone aligned:

communicate and administer company and department policies and procedures.

Remove friction:

use data-driven problem-solving to identify, troubleshoot, and eliminate barriers.

Never stop improving:

support and sustain Lean and continuous improvement initiatives.

Stay hands-on:

operate power-industrial equipment safely and ensure team licensing. Are You a Match? Experienced Warehouse Supervisor with highly effective supervisory techniques. Comfortable in warehouse software; SAP preferred; strong with MS Office. Confident analyzing data to guide action. Exceptional communicator and collaborator across upstream and downstream functions. Sound judgment under pressure; organized, detail-oriented, and urgency-aware. Motivates diverse teams and leads change with clarity. Coaches and mentors direct reports; embraces constructive feedback. Understands structured problem-solving and can spot CI opportunities. Acts quickly to address obstacles and protect flow. Handles confidential matters with discretion; partners well cross-functionally. Holds teams accountable to daily tasks and strategic goals; manages time effectively. Experience & Education Bachelor's degree preferred. 3+ years in distribution environments (production, distribution, or logistics). 5+ years of leadership/supervision required. Lean systems experience across multiple processes. Proven history ensuring equipment maintenance and on-time preventive maintenance. SAP knowledge preferred. Why You'll Love Working Here Competitive salary with performance bonuses. Health benefits begin on day one. Generous vacation and PTO. Real growth and development opportunities. Supportive, collaborative culture. Physical Realities Must regularly lift and/or move up to 10 pounds, frequently lift and/or moved up to 25 pounds and occasionally lift and/or move 40 pounds. Preferred Proficiencies Supervisory Experience Shipping/Receiving Warehouse Experience Material Handler Experience Forklift Licensed Excellent Communication Skills