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eCommerce Sales & Operations Specialist

Job

Tenacious Holdings Inc

Saint Paul, MN (In Person)

Full-Time

Posted 3 days ago (Updated 13 hours ago) • Actively hiring

Expires 7/4/2026

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Job Description

eCommerce Sales & Operations Specialist Tenacious Holdings Inc Saint Paul, MN Job Details 1 hour ago Qualifications Spreadsheets E-commerce High school diploma or GED Bachelor's degree Online retail experience Productivity software Full Job Description This role sits on the sales team and reports to the eComm Channel Manager. This person owns end-to-end catalog management across Amazon and future marketplaces. Although focused on listing maintenance, this person will have influence on how brand shows up across channels, identify gaps and opportunities within assortment, and help build the standards and infrastructure needed for long-term scale. You have already accomplished (required): High School Diploma Experience using Office Systems (Excel, Word, PowerPoint, etc.) Bachelor's Degree in Business or related field 2-4 years of Vendor Central or Seller Central experience What YOU are good at: Attention to detail and accuracy- managing product data Working cross-functionally-can communicate with all styles to foster teamwork Forward-thinking- having a holistic approach vs a silo'd mindset Is organized for productivity, yet flexes to anticipate and meet the needs of accounts and others Makes thoughtful, creative, and timely decisions after analyzing situations Forward thinking and adaptable to the always evolving digital space Strong in spreadsheets and data analysis What WE are good at: Working Hard. Playing Hard. Living Tenaciously Making well-crafted, innovative, high-function products that Make The Workplace A Betterplace™ Being distinctively and disruptively creative from bow to stern Endeavoring to be fair-minded, transparent and positive in all we say and do Key Responsibilities Channel & Catalog Operations End-to-end catalog management across Amazon and future marketplaces: listing creation, merchandising, optimization, and maintenance Monitor listing health; triage and resolve suppression issues Manage product data in reporting tools and feed management systems Navigate Vendor Central and communicate directly with Amazon support Product Data & Content Management Syndicate new product data from PIM and complete associated Amazon merchandising tasks Manage parent/child product variations and virtual bundles Troubleshoot issues through Amazon's support ticketing system Maintain Brand Store and Enhanced Content (A+) Product Auditing Audit product detail pages for accuracy, optimization, and imagery Resolve parent/child variation issues and duplicate listings Category & Competitive Intelligence Use Profitero, Helium 10, or similar tools to assess category performance Conduct ongoing SEO/AEO research to drive discoverability Review customer reviews and FAQs to surface key features and benefits Merchandising Support layout and assortment of Amazon Brand Store Identify virtual bundle opportunities and assist in executing Enhanced Content strategy Performance Tracking & Reporting Monitor and report on
KPIs:
sales, traffic, conversion, and reviews Identify trends and recommend actionable changes to accelerate growth Deliver weekly reporting on listing health, content coverage, and channel expansion Cross-Functional Collaboration Partner with Marketing and Product teams on content development needs Build catalog standards and SOPs to meet marketplace requirements and support scalable workflows Support eComm Channel Manager with daily operations as needed