Order Processing Assistant Live Comfortably LLC Fayetteville, NC Job Details Full-time 2 hours ago Qualifications Microsoft Outlook Customer returns handling Cross-functional collaboration Cross-functional communication Full Job Description

RESPONSIBILITIES

Update the Pending Approvals report for the Ecommerce Sales Team Send out emails to our partner DCs for late purchase orders and due today purchase orders Review validity of order details such as number of purchase orders and units in WMS given by Order Management Analyst Coordinate with warehouse replenishment team and Order Management Analysts any discrepancies/rejections on inventory Coordinate with carriers to schedule pick-ups Prepare documents such as shipping labels, packing lists, pallet summaries, load guides, and BOLs Coordinate any last-minute short picking, missed pick-up, and/or overflows back to Order Management Analysts and update (submit missed pick-up tickets) on the customer website Confirm all purchase orders are picked up, scanned, and upload all BOLs Process returns and undelivered goods on the website, if needed, and update the returns report Run reports (WIP) 'work in progress as needed Update the WIP Information Report Compare the number of purchase orders from the portal to NetSuite for Ecommerce orders Cancel any purchase orders that have inventory discrepancies in WMS, NetSuite, and the website for Ecommerce Orders Update Work in Progress board Handle all alerts, cancellations, replacement parts, etc. on the customer's website Communicate to Senior Warehouse Leadership the weekly orders forecast, and future rollouts Comply with company safety policies, procedures, and best practices Other duties as assigned by the Manager

REQUIRED SKILLS OR EDUCATION

Effective communication skills Excellent analytical skills Proficiency with MS Office, Outlook, Word, Excel Experience with Manhattan Scale WMS and NetSuite a plus Effective interpersonal skills with the ability to work across multiple departments