Ecommerce Sales Specialist

Ecommerce Sales Specialist Murphy's Naturals Raleigh, NC Job Details Full-time 1 day ago Benefits Paid parental leave Health insurance Dental insurance Paid time off Parental leave Employee assistance program Vision insurance Qualifications Revenue growth Sales reporting Client onboarding Operations management Sales Merchandising Regulatory compliance Shopify Mid-level E-commerce Sales data analysis Website traffic metrics analysis Key Performance Indicators Conversion optimization 1 year Content strategy Cross-functional collaboration Communication skills Regulatory compliance management Cross-functional communication

Full Job Description Description Position Description:

The Ecommerce Sales Specialist is responsible for executing and optimizing Murphy's Naturals' digital commerce channels, including Amazon, DTC (Shopify), and other online marketplaces. This role plays a critical part in driving online sales growth, maintaining best-in-class product content, and ensuring seamless day-to-day ecommerce operations. This individual will manage marketplace health, monitor performance, support promotional execution, and collaborate cross-functionally with Marketing and external partners to enhance the customer experience and maximize revenue.

Key Responsibilities Channel & Catalog Maintenance:

Manage day-to-day operations for Amazon, Shopify, and retail marketplaces. Proactively resolve listing suppressions, compliance flags, and content inaccuracies. Lead SKU setup and variation management for both domestic and international account onboarding.

Content & Conversion Optimization:

Own the strategy and execution for Product Detail Pages (PDPs), A+ content, and Brand Storefronts. Partner with Marketing to maintain brand consistency and provide expert digital input during new account onboarding to ensure high conversion rates.

Promotional Execution:

Design and execute the DTC promotional calendar, including discount codes and site merchandising. Coordinate campaign launches with Marketing and share all digital promotions with Sales Admin for master calendar integration.

Performance Tracking & Insights:

Monitor and report on KPIs (sales, traffic, conversion, and reviews). Identify performance trends and suggest actionable execution changes to accelerate growth across all digital channels.

Partner & Compliance Management:

Serve as the primary point of contact for e-commerce agencies and retail partners. Support brand protection initiatives (unauthorized sellers) and ensure all listings meet regulatory and platform-specific documentation requirements. Education & Experience Qualifications 1-3 years of hands-on experience in ecommerce, digital sales, or marketplace management (preferably in CPG or retail). Direct experience managing platforms such as Amazon Seller Central, Walmart Seller Center, and Shopify. Experience optimizing product listings (PDPs, A+ content, keywords, imagery) to improve conversion and discoverability. Proficiency in ecommerce analytics and reporting (sales, conversion rate, traffic, reviews), with ability to translate data into actions. Experience working with cross-functional partners or external agencies to execute ecommerce initiatives.

The ideal candidate should have:

High attention to detail and ability to manage multiple deadlines and priorities. A proactive, self-starter mindset with a strong sense of ownership and accountability. Comfort working in a fast-growing, evolving environment. An enthusiastic, "roll up your sleeves" attitude and desire to contribute wherever needed. A positive, team-first mentality with strong communication skills and a collaborative approach to working across teams. A passion for sustainability, natural products, and purpose-driven brands. Benefits Health & Wellness Comprehensive medical, dental, and vision insurance Mental health support through EAP Financial Future 401(k) retirement plan with 3% employer Safe Harbor contribution for all employees Time to Recharge 3 weeks (120 hours/15 days) PTO in 1st year of employment Up to 12 weeks paid parental leave About Murphy's Naturals Murphy's Naturals, headquartered in the vibrant city of Raleigh, NC, is not just a company; we're a community of passionate outdoor enthusiasts on a mission to make a positive impact. Fueled by our mission to celebrate nature and inspire good through quality natural products, we're more than just a brand - we're a force for change. At Murphy's Naturals, we craft innovative outdoor products using responsibly sourced, plant-based ingredients. We believe that every choice we make, from the materials we use to our daily operations, shapes the world we live in. As a Certified B Corporation and proud members of 1% For The Planet, we embrace the responsibility that comes with our success. What sets us apart is our unwavering commitment to doing good. From tirelessly researching sustainable supply chain opportunities to pitching in on a bustling packing day, we go above and beyond. We refuse to settle for 'good enough' because we believe in the boundless potential for good in everything we do - for people, the planet, and our products.