Social Commerce Operations Specialist Advanced International Freight Secaucus, NJ Job Details Part-time $70,000 - $80,000 a year 2 hours ago Benefits Health insurance Dental insurance Vision insurance 401(k) matching Employee discount Food provided Qualifications Marketing project management Influencer partnership campaigns Customer returns handling Shopify E-commerce Order shipping Sales data analysis Shipping and receiving inventory management TikTok Data analysis software New product launch experience Full Job Description TikTok Shop / Social Commerce Operations Specialist We are seeking a hands-on TikTok Shop / Social Commerce Operations Manager with experience supporting brands and sellers through TikTok Shop Partner (TSP) operations. This person will manage shop setup, product listings, creator and affiliate programs, promotions, fulfillment coordination, reporting, and ongoing account growth. Key Responsibilities Manage daily TikTok Shop operations through Seller Center, including shop setup, account configuration, product listings, SKU variations, pricing, promotions, inventory, shipping settings, and store-health monitoring. Support seller onboarding, business verification, catalog setup, product launches, account audits, and growth planning. Monitor orders, cancellations, late dispatch, returns, refunds, customer feedback, inventory availability, and other operational KPIs. Coordinate with brands, suppliers, warehouses, 3PLs, and customer-service teams to resolve fulfillment, inventory, order, shipping, and return issues. Build and manage creator and affiliate programs, including creator outreach, onboarding, product samples, commission structures, campaign briefs, product links, and performance tracking. Coordinate TikTok Shop-ready content with internal teams, creators, and agencies; ensure products are correctly linked and promotions are accurately communicated. Support social-commerce advertising initiatives, including creator whitelisting, Spark Ads, Video Shopping Ads, and campaign tracking, where applicable. Track GMV, net sales, conversion rate, average order value, creator-driven sales, advertising efficiency, return rate, fulfillment performance, and shop-health metrics. Prepare weekly and monthly reports with insights, risks, recommendations, and action plans. Maintain operating procedures, promotional calendars, inventory trackers, seller documentation, and account-access records. Stay current on TikTok Shop policies, product compliance requirements, affiliate rules, platform tools, and social-commerce trends. Required Qualifications 2-4+ years of experience in e-commerce, marketplace operations, social commerce, creator marketing, affiliate marketing, or digital commerce. Hands-on experience with TikTok Shop Seller Center; experience in a TikTok Shop Partner, agency, brand, or multi-seller environment is strongly preferred. Experience managing product listings, promotions, inventory, orders, fulfillment coordination, and customer-service workflows. Experience recruiting or managing creators, affiliates, influencers, or product-seeding campaigns. Familiarity with TikTok Shop advertising, creator whitelisting, Spark Ads, or other performance-marketing tools is preferred. Strong Excel or Google Sheets skills, including reporting, data cleanup, and performance analysis. Strong organization, attention to detail, communication, and project-management skills. Ability to manage multiple sellers, campaigns, product launches, and deadlines in a fast-paced environment. Preferred Qualifications Experience with Shopify, ERP/OMS platforms, 3PL systems, inventory-management tools, shipping software, or other e-commerce integrations. Familiarity with TikTok Shop APIs, marketplace integrations, automation tools, CRM platforms, or performance-reporting dashboards. Experience with beauty, skincare, fashion, wellness, consumer goods, pet products, or other high-volume e-commerce categories. Experience supporting U.S. or cross-border e-commerce operations. Bilingual English and Korean, Mandarin, Spanish, or another language relevant to seller, creator, or cross-border operations is a plus. Performance Measures GMV, net sales, conversion rate, and average order value. Creator/affiliate recruitment, activation, and creator-driven sales. Product availability, listing quality, promotion accuracy, and shop-health status. Order cancellation, late-dispatch, return, refund, and fulfillment-accuracy rates. Reporting accuracy, operational execution, and client/seller satisfaction. Work Conditions

Salary:

$70,000-$80,000

• Full time On-Site Employment

Location:

Secaucus, NJ

Hours:

M-F, 9AM

to 6PM Company Benefits

• Health, Dental, Vision Insurance - 100% coverage for you and family
• 401(K) Company Match
• Free Daily Lunch Catering
• Annual performance-based incentives
• Certification Recognition Program

Fitness Center Membership Subsidy Program Job Type:

Part-time Pay:

$70,000.00 - $80,000.00 per year

Benefits:

Employee discount

Experience:

shoppable/TikTok live streaming: 1 year (Required)

E-commerce:

2 years (Required) Ability to

Commute:

Secaucus, NJ 07094 (Required)

Work Location:

In person