Seasonal Tea Specialist with e-commerce focus (Seasonal help, Fri/ Sat/ Sun are must) Churchill's Fine Teas Cincinnati, OH Job Details Part-time $13 - $16 an hour 2 hours ago Benefits Employee discount Flexible schedule Qualifications Serving Teamwork E-commerce Specialty Coffee Association (SCA) Coffee Skills Certification High school diploma or GED Attention to detail Data entry Full Job Description Tea Specialist Job Description About Churchill's Fine Teas Established in Cincinnati OH in 2003, we are a Cincinnati-based, woman-owned and operated specialty tea retailer. Our mission is to inspire people wherever they are on their tea journey. We value teamwork, integrity, passion, initiative, professionalism, curiosity, and trust. Role Description We are seeking Seasonal Tea Specialists that focus on e-commerce customer service & fulfillment during the week and retail customer service on Saturdays and Sundays at the Cincinnati Findlay Market and Madisonville locations. This is a seasonal hire to help us out during our busiest season of the year (Oct-Jan). The role can be expanded and transitioned to part time in 2027 if you enjoy the experience and it is a good fit for both you and our team. You will join our mission to inspire and educate tea culture, build and share tea knowledge, maintain and sell our products, and create an engaging experience for our customers. The ideal candidate has some tea knowledge and both retail & e-commerce background, consistently contributes to a positive team atmosphere and store environment, proactively engages with local communities, and maintains the highest standards of health, safety, and cleanliness at all times. There may also be the possibility of some work on special projects and private events for the right candidate looking to cultivate their talents or skills. Tasks and Responsibilities (include but not limited to) Greet and engage customers in person or via phone & emails, and fill customer orders through our Point-of-sale system or online shop. Prepare To-Go Drinks or Serve customers with dine in type of tea and food pairing service Educate customers, answer customer questions, and provide recommendations. Maintaining a well-organized, safe, and sanitary retail and food-preparation environment for customers and coworkers. Keep the store clean, tidy, and organized (front, back, bathroom, etc.) at all times. Carry out daily opening and closing procedures. Proactively contributes to product production and preparation for peak visiting hours. Complete weekly store tasks and support projects. Follow policy and procedures of inventory management and store operations. Maintain the highest standards of health, safety, and cleanliness at all times. Willingness to support multiple locations is a PLUS. Required Skills and Experience Previous e-commerce, retail, and hospitality industry experience preferred Enthusiasm for engagement with customers Ability to remain calm in a sometimes fast-paced environment Good interpersonal and communication skills Ability to work independently as well as cooperatively in a group Flexibility and adaptability to changing situations Careful attention to detail at all times Comfortable with computer work and data entry jobs. Productivity on repetitive tasks in the nature of hand craft projects Professionalism, maturity, sincerity Ability and willingness to take initiative Ability to lift 25 lbs. and work on your feet for 6-8 hours. We welcome authenticity. You will be the face of our company and an important member of our small team, so please be energetic, attentive, enthusiastic, and responsible. The job requires careful attention to detail at all times, and each team member plays an important role in creating a welcoming and efficient atmosphere for both customers and coworkers. Churchill's Fine Teas is an equal-opportunity employer. To apply, please send your resume and a short letter about why you'd like to work here to and be prepared to provide references upon request.

Job Type:

Part-time Pay:

$13.00 - $16.00 per hour Expected hours: 5.0 - 30.0 per week

Benefits:

Employee discount Flexible schedule Application Question(s): Can you work at both of our locations? What are you looking for at a workplace for a seasonal job experience?

Education:

High school or equivalent (Preferred)

Experience:

Retail sales or e-commerce or food/drink industry: 1 year (Preferred) Ability to

Relocate:

Cincinnati, OH 45202: Relocate before starting work (Required)

Work Location:

In person