We are seeking an experienced, organized, and detail-oriented Soft Goods Coordinator to join our team at our facility in Chester County, PA. This position plays an important role in bringing our designers' visions to life by coordinating custom window treatments and other soft goods projects from the initial quote through production and delivery. The ideal candidate has experience with soft goods or window treatments, enjoys working with both creative and operational details, is comfortable managing multiple projects, and takes pride in helping designers deliver beautiful results for their clients. Position Summary The Soft Goods Coordinator provides administrative, quoting, ordering, and project support for our soft goods business. This position works closely with our designers, vendors, receiving team, and in-house workroom to ensure that custom window treatments and related soft goods projects are quoted accurately, ordered correctly, and completed on schedule. Essential Duties and Responsibilities Prepare detailed quotes for custom drapery, window treatments, and other soft goods projects using Microsoft Excel. Create purchase orders and place orders directly with fabric, hardware, and soft goods vendors. Review order specifications carefully to ensure accuracy before orders are submitted. Track orders and communicate with vendors regarding availability, production timelines, backorders, and the release of merchandise. Maintain accurate and organized project documentation, pricing information, order records, and status updates. Receive, organize, prepare, and ship fabrics, trims, hardware, and other components to outside workrooms. Coordinate and organize materials within the workroom and receiving areas. Create room and window-treatment renderings using Minutes Matter software and AI-assisted design tools. Work closely with designers to gather specifications, answer questions, and support projects from the quoting stage through completion. Communicate project updates, delays, and potential issues clearly and promptly. Assist with resolving order discrepancies, missing materials, damages, and other vendor or production-related concerns. Help maintain an efficient, organized, and collaborative soft goods department. Perform additional administrative and project-coordination duties as needed. Safely lift and move materials weighing up to 25 pounds. Qualifications High school diploma or equivalent required. Experience with custom window treatments, textiles, or interior design required. At least one year of business, administrative, order-processing, or office experience required. Proficiency in Microsoft Excel and general computer applications. Experience with Minutes Matter or similar design and rendering software is a plus. Comfortable learning and using AI-assisted tools to support room renderings and project presentations. Strong organizational and time-management skills, with the ability to manage multiple projects and deadlines. Excellent attention to detail, particularly when reviewing measurements, pricing, specifications, and purchase orders. Strong written and verbal communication skills. Ability to work effectively and collaboratively with designers, vendors, craftspeople, and other team members. Resourceful, dependable, and able to follow projects through from beginning to completion. Must be able to lift up to 25 pounds. Compensation and Benefits This is a full-time position offering a competitive salary commensurate with experience. The Company also provides an excellent benefits package, 401(k) retirement plan and paid time off. About the Company We offer an extensive selection of home furnishings from many of the world's finest brands and designers, award-winning interior design services, and an in-house workroom staffed by talented craftspeople. What truly sets us apart is our commitment to exceptional service, outstanding craftsmanship, and complete client satisfaction. We seek team members who genuinely enjoy what they do, take pride in their work, and share our dedication to creating an extraordinary experience for every client.
Equal Opportunity Employer Job Type:
Full-time Pay:
From $22.00 per hour Expected hours: 35.0 - 40.0 per week
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance
Education:
High school or equivalent (Required)
Experience:
Rendering software: 1 year (Preferred) Shift availability: Day Shift (Required) Ability to
Commute:
Wayne, PA 19087 (Required)
Work Location:
In person
Benefits
Paid Time Off (PTO)
401(k) Plans
Other Retirement and Savings
Health and Wellness Programs
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