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AAA Mid Atlantic
Automotive Business Analytics Specialist
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What they do
An E-Commerce Specialist assists business clients with the process of moving to online business practices. Analyzes businesses, design electronic commerce marketing plans; provides expertise with search engine optimization, social media marketing, branding and product promotion.
$51,845 / year median in Delaware
+8% projected growth
Job Description
at AAA Mid Atlantic in Wilmington, Delaware, United States Job Description AAA Club Alliance is currently seeking an Automotive Business Analytics Specialist to join our team in Wilmington, DE. This position follows a hybrid work schedule, with onsite presence required Tuesday through Thursday and the flexibility to work remotely on Monday and Friday. Primary Duties & Responsibilities include: + Use analytical software and database tools to identify variances, trends, and correlations in purchasing behavior, product and partner utilization, membership penetration, quality, and other key performance indicators. + Monitor, analyze, and interpret financial, transactional, and associate-level sales data. Extract, transform, and analyze raw data to produce reports and communicate findings in a clear, business-friendly manner. + Lead annual budget planning, forecasting, and financial modeling for sales and technology initiatives, partnering with leadership to align financial plans with business strategy. + Perform monthly budget tracking, variance analysis, and reforecasting, identifying risks and opportunities, and providing actionable recommendations to ensure financial targets are achieved. + Interpret trends and anomalies in data and provide recommendations that support business strategy and operational improvement, including historical and predictive analysis. + Serve as a liaison between business line leaders, FP&A, and Business Intelligence analysts to align financial insights, operational metrics, and reporting priorities that support informed decision-making across Automotive operations. + Prepare daily, weekly, monthly, quarterly, and annual performance reports. Analyze trends across sales channels and Automotive operations, and develop narrative reports, charts, and presentations highlighting key metrics such as retention, attrition, promotion response, and usage patterns. + Analyze data from multiple sources to identify improvement opportunities across Automotive operations, draw conclusions, and provide recommendations that support leadership decision-making. + Support special projects and Automotive business initiatives through financial analysis, transactional data review, and process improvement activities. + Maintain internal documentation for data sources, reporting logic, and business rules, and perform ad hoc analyses to support strategic Automotive initiatives and business questions. + Collaborate with cross-functional partners, including Marketing and Business Intelligence, to support data quality, member acquisition, retention efforts, Automotive operations, and analytical needs. + Other job duties as assigned.