Creative Account Manager (Hybrid)

Job description

Location:

Los Angeles, California Job Type:

Contract Compensation Range:

$45 - 55 per hour Our in-house creative studio serves as the internal agency of record for a large, complex retail and e-commerce organization. The team develops breakthrough design systems and creative platforms that drive business objectives and keep a Fortune 1-scale brand culturally relevant. Creativity, insight-driven strategy, and integrated execution sit at the center of everything we do-across channels, categories, and customer touchpoints. We are deeply focused on the end-to-end customer experience, delivering not just advertising, but brand acts, digital experiences, and scalable creative solutions that grow the business. We value talent, diversity, curiosity, collaboration, innovation, and results, and are committed to work that positively impacts people at scale. We are seeking a seasoned, innovative Advertising Account Manager to support a fast-paced, high-volume e-commerce business. This role serves as the "front door" of the creative organization, partnering closely with cross-functional stakeholders across creative, technology, product, and operations.

Responsibilities:

Serve as the main point of contact between business partners, creative leads, and production teams for campaign and trend-based social initiatives. Partner with creative directors, strategists, creative project management and producers to brief, scope, and deliver impactful creative work across social channels. Lead end-to-end management of assigned creative workstreams - from intake and briefing to delivery and post-launch evaluation. Collaborate closely with media, social, and influencer teams to ensure content aligns with cultural trends, platform best practices, and audience insights. Advocate for creative excellence and ensure every asset delivers on brand voice and visual identity. Maintain strong relationships with stakeholders, ensuring communication, alignment, and trust across teams.

Qualifications:

Preferred Qualifications Bachelor's degree in marketing, advertising, business administration, or a related field. 4-7 years of experience as an Account Manager, Account Supervisor, or similar role. Advertising agency experience strongly preferred. Social account management experience preferred, particularly supporting always-on or campaign-based social programs. Experience managing large, enterprise-level accounts with multiple stakeholders. Minimum 2 years of experience in an e-commerce or other high-volume, fast-paced environment. Experience with project management tools such as Smartsheet and Workfront. Experience partnering with Product and Engineering teams on technical initiatives, with the ability to translate complex information for creative teams. Strong understanding of account management fundamentals, including issue resolution, risk management, and resource allocation.

JOBID:

012026-121592#

PL Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact . Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Keywords salary-range ecommerce doors-windows clubs-organizations insurance-consulting-and-technology maintenance-repair-and-operations-mro project-management creative-services assessment-assessment-tools policies-and-practices brand-voice environment-health-and-safety-hsse ecology-environment smartsheet workfront management-fundamentals corporate-risk risk-management youth-organizations-resources resource-allocation allocation resource-management performance-level-pl religion-belief-and-spirituality sexual-orientation ethnicity-national-origin