Customer Service & E-Commerce Support Specialist (Part-Time | Hybrid After Training)

We are a growing e-commerce company looking for a Customer Service & E-Commerce Support Associate to help assist customers and support our online order operations. This role will start onsite for training , with the potential to handle customer support remotely once trained. We will also need you to ship from time to time. Training will start off with shipping to learn our product lines. Responsibilities Answer customer questions by phone and ticket system Assist with orders, product questions, and order issues Support purchasing and inventory tasks Learn and assist with shipping and fulfillment Bonus Skills Experience with any of the following tools is helpful: Gorgias ticketing system Microsoft Teams ShipStation Purchasing or inventory software Details 25-30 hours per week with potential to convert to full-time Onsite training required Opportunity for remote support work after training. However, must be available to act as a backup shipper on an as needed basis. Great job for someone with kids in school

Preferred Schedule:

9am - 3pm. However, this is flexible for the right candidate. Join a growing e-commerce company where you'll gain hands-on experience across multiple parts of online retail operations.

Job Type:

Part-time Pay:

$19.00 - $20.00 per hour Expected hours: 25 - 30 per week

Benefits:

401(k) matching Flexible schedule On-the-job training Paid time off

Work Location:

In person