Drive Up & Go Manager

Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving. The Drive Up & Go Manager is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/she serves as the eComm leader at store level and is responsible for achieving e-commerce productivity goals while maintaining superior guest service and satisfaction. He/She provides ongoing technical training, coaching, and development of the Drive up & Go team.

Key Responsibilities:

• When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
• Responsible for the sourcing, interviewing, and selection of all e-commerce team members
• Responsible for the training, scheduling, performance management (to include discipline, separations, etc.) for all e-commerce team members to ensure product meets guest demand in an effective and controlled manner
• Accurately selects the highest quality product offering for our DUG guests to meet and exceed company expectations of providing Ultimate Service
• Sets and notifies team members of daily operational goals to gain team buy-in
• Monitor product movement and notify Grocery team when adjustments in ordering are needed
• Assist E-Commerce team in workload management, monitoring out of stocks and checking product substitutions when necessary
• Assist with overall guest and team member safety
• Designates and assigns trainers as necessary
• Greets and speaks politely with every guest on premises
• Performs other duties as requested or required by management

Key Requirements:

• Must be 18 years of age or older
• High school diploma or equivalent
• 3-5 years Grocery retail experience required
• Must maintain Certified Food Safety Manager certification
• The DUG Manager is required to work a minimum of 40 hours per week. This will involve multiple opening, closing and day shifts depending on the store needs
• Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking
• Must be able to lift up to 70lbs and stand for long periods of time (up to 6 hours)
• Ability to function as a team member and get along with others
• Ability to accept supervisory coaching related to performance, work habits and attitude This job description is intended to provide a high-level of general requirements for this position.

It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations. We also provide a variety of benefits including: Competitive wages paid weekly

• Access to up to 50% of your earned wages before payday, via our partnership with Stream Associate discounts Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!

) Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits Leaders invested in your training, career growth and development An inclusive work environment with talented colleagues who reflect the communities we serve Our Values - Click below to view video: ACI Values A copy of the full job description can be made available to you.