An E-Commerce Assistant assists with the analyzes businesses as potential online clients. May also assist with day-to-day website management, email marketing, customer acquisition and partnerships
Office & E-Commerce Coordinator Rio Medical Supplies Falls Church, VA Job Details Part-time $20 - $24 an hour 8 hours ago Qualifications Office supply management Retail customer service procedures Computer operation Communication with suppliers Staff supervision Pricing Office activity coordination Email customer support Customer order taking Sales order data entry Retail buying E-commerce Administrative experience Online retail experience Computer skills Logistics order management Product information management Office experience Office record organization Full Job Description Rio Medical Supplies is seeking a dependable, organized, and computer-savvy Office & E-Commerce Coordinator to support our office operations, Shopify website, online orders, customer service, and day-to-day business activities. This position requires someone who already has practical experience with office administration, e-commerce, or similar computer-based business work , along with strong communication and customer-service skills.
KEY RESPONSONSIBILITIES
Manage and process online and in-store orders. Update products, pricing, descriptions, images, and inventory on our Shopify website. Monitor online inquiries and follow up with customers when needed. Handle professional email correspondence with customers, vendors, and suppliers. Maintain customer, rental, order, and other business records. Perform general office and administrative work. Assist with purchasing, vendor orders, and receiving documentation. Help maintain accurate product and inventory information. Assist customers in person and by phone with purchases, rentals, and general questions. Help prepare customer communications and occasional marketing materials. Support general office and store operations as needed.
REQUIRED EXPERIENCE AND SKILLS
Practical experience with office administration, e-commerce, or similar computer-based business work. Strong general computer skills. Professional email and written communication skills. Experience with online order processing. Experience with Shopify or a similar e-commerce platform. Experience updating online products, pricing, descriptions, images, and inventory. Strong organization and attention to detail. Ability to communicate professionally with customers, vendors, and suppliers. Ability to manage multiple responsibilities and follow through on tasks.
PREFERRED ADDITIONAL EXPERIENCE
Digital marketing or online business promotion. Social media for business. E-commerce product management. Inventory or purchasing systems. Healthcare or medical equipment. Candidates with strong Shopify, e-commerce, office administration, or related business experience may qualify toward the higher end of the pay range. DME experience is helpful but not required. Training on our products and services will be provided.
SCHEDULE
Approximately 25-30 hours per week initially . Additional hours may be available. Potential for full-time employment based on performance and business needs. Must be available to work one weekend day each week, either Saturday or Sunday. Longer business days are covered by separate employee shifts. Employees are not normally expected to work the full open-to-close schedule.
ABOUT RIO MEDICAL SUPPLIES
Rio Medical Supplies is an accredited, established local Durable Medical Equipment (DME) provider serving customers throughout Northern Virginia and the Washington, DC metropolitan area for over 20 years. We are a close-working, locally operated company providing mobility, home-care, respiratory, and other medical equipment for purchase and rental. To apply, please submit your resume through Indeed or email .
