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Services Product Management Specialist - Whitespace Services
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What they do
A Marketing Analyst performs research and gathers data to help a company market its products or services. They gather data on consumer demographics, preferences, needs, and buying habits. They evaluate data using statistical techniques and software.
$83,785 / year median in Ohio
-18% projected decline
Job Description
View More Jobs Services Product Management Specialist - Whitespace Services Westerville, OH, United States Job Description
POSITION SUMMARY
- In a world where technology is driving everything to digitalization, creating a proactive digital customer experience and provide thought leadership and subject matter expertise surrounding assigned Data Center Whitespace offerings.
RESPONSIBILITIES
- Own the entirety of the Data Center Whitespace service offering lifecycle including, ideation, planning, business case development, launch, sustaining, and End of Life.
- Develop programs and establish processes to market service offerings to our customer base throughout the product lifecycle.
- Provide subject matter expertise and market direction for assigned service products and general data center industry.
- Work with Sales Analytics team to develop KPIs and dashboards to track program success.
- Be a thought leader for assigned offerings both internally and externally.
- Work with the Portfolio team to align messaging and product direction with the full offering portfolio.
- Contribute to the global portfolio product strategy and go-to-market plans.
- Thoroughly research and create business cases inclusive of revenue production and revenue support.
- Provide "train the trainer" content for other market and salespeople.
- Prepare and deliver presentations, product demos, and develop sales enablement tools.
- Act as a sales escalation point for complex customer opportunities.
- Attend tradeshows, visit customers, meet with partners and LVO's to ensure an accurate voice of customer is heard in all product plans.
- Embed in other product LOB offering teams to contribute to their market product specifications, requests for engineering resource, and general requirements for Data Center Whitespace Offerings.
QUALIFICATIONS
- Proven previous work experience within the Data Center Industry.
- Bachelor's Degree in Engineering, Marketing or related technical degree.
- MBA and prior consulting, strategic planning or product marketing preferred.
- At least 5-7 years in technical product/services marketing, strategic planning, marketing or directly related experience.
- Deep marketing experience with strong VOC knowledge
- Strong knowledge of relevant customer segments
- Technical expertise to translate customer needs/pain points to solutions
- Strong written/oral communication, especially in communicating customer needs
- Strong relationship management skills
- Very strong research and analytical skills.
- Effectively communicates technical information and complex ideas.
PHYSICAL & ENVIRONMENTAL DEMANDS
- Please list all physical and environmental demands that may performed on a regular basis.
TIME TRAVEL REQUIRED
- (10% travel required) About the Team Work Authorization No calls or agencies please.