Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
PS
Pencor Services
CRM / Salesforce Systems Administrator
Career Insights for Marketing Analyst (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on national data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Marketing Analyst performs research and gathers data to help a company market its products or services. They gather data on consumer demographics, preferences, needs, and buying habits. They evaluate data using statistical techniques and software.
$91,117 / year median in the U.S.
-15% projected decline
Job Description
Company:
PenTeleData WFH Shift:
Monday-Friday, 8AM-5PM Pencor and its subsidiaries are Equal Opportunity Employers PenTeleData, a leader in Data Transport technologies, has an exciting career opportunity for an experienced CRM Systems Administrator. The CRM Systems Administrator is responsible for managing and supporting the CRM systems platform. Will be providing ongoing assistance to our 300+ user organization. The ideal candidate will be passionate about supporting user adoption and enhancing the implementation's business value. MUST have established residency in Pennsylvania.Daily duties include:
User management, system configuration and handling user support through Help Desk Cases Developing custom objects, fields, workflows and validation rules to align with business processes and will set up automation to streamline tasks and boost efficiency without compromising stability or security Creating and maintaining clear documentation to support users and internal teams Collaborating with colleagues to understand, analyze and improve CRM systems with third-party tools or systems Communicating with consultants and/or vendors when necessary Other duties as assignedQualifications:
Established residency in Pennsylvania H.S. Diploma or G.E.D. Salesforce Administrator Certification Minimum 2 year experience as a CRM Systems Administrator; willingness to continue related education and maintenance certifications Salesforce Proficency- Sales Cloud, Service Cloud, Field Service+, Shield, Own Backup Experience with any additional CRM products a plus Experience with CPQ (Configure, Price, Quote) Experience with Conga Document Automation (Composer, Sign) Proficiency with Agile Project Management / JIRA Proficiency with DocuSign eSignature Proficency with GIT/Bitbucket Proficency with Microsoft 365 Excellent Communications Skills
- Oral and Written Excellent Organizational Skills Excellent Problem Solving / Troubleshooting Skills Scripting Skills
- SOQL/SOSL, Apex, Javascript, HTML/CSS Ability to be self-motivated and self-starter to handle multiple tasks Ability to adapt to changing technology and changing needs of the company Ability to develop and maintain CRM custom objects, formula fields, workflows, validation rules, custom views, dashboards and generate reports Ability to work as a team in a collaborative environment to achieve agreed-upon objectives Ability to communicate effectively with all levels within the organization INDHP