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Administrative and Marketing Assistant
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North Valley Property Owners Association
Chico, CA (In Person)
Full-Time
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Job Description
Administrative and Marketing Assistant North Valley Property Owners Association Chico, CA Job Details Full-time $17 - $20 an hour 1 day ago Benefits Paid time off Professional development assistance Qualifications Google Workspace Sales Filing Real estate law Scanning Driving Office management Community relationship building Marketing operations Full Job Description North Valley Property Owners AssociationAdministrative & Marketing Assistant Job Description The North Valley Property Owners Association (NVPOA) is seeking a motivated, organized, and professional Administrative & Marketing Assistant to support the Executive Director with the daily operations of the association. This position plays a key role in member support, office administration, marketing, event coordination, outreach, and communication efforts that help strengthen and grow the association. The ideal candidate is welcoming, detail-oriented, creative, dependable, and passionate about providing exceptional customer service to housing providers, industry partners, and community members. Position ResponsibilitiesMember & Office Support Serve as a primary point of contact for members and non-members through phone, email, social media, and in-person interactions. Assist members with forms, resources, account support, membership benefits, and general housing-related questions while maintaining a welcoming and professional office environment. Maintain member records, establish new member profiles, and ensure accurate account information in association software. Process accounts receivable payments, invoices, renewals, and membership billing with strong attention to detail and accuracy. Assist with collections follow-up regarding outstanding invoices and membership renewals. Welcome new members with onboarding emails/calls and provide login instructions for member portal access. Maintain confidentiality and professionalism regarding member and association information. Assist with general office administration, filing, scanning, data entry, and document organization. Maintain office cleanliness and organization including light cleaning duties, restocking supplies, watering plants, and preparing meeting spaces. Driving for outreach will be part of daily tasks. Marketing & Communications Create and manage social media content, marketing campaigns, graphics, videos, and promotional materials using Canva and other marketing platforms. Assist with email marketing, newsletters, website updates, and event promotions. Help maintain NVPOA's website ensuring information, events, and legislative resources remain current and easy to navigate. Develop creative outreach strategies to promote membership growth, committee participation, sponsorships, and event attendance. Assist in creating educational and promotional content that aligns with NVPOA's mission and goals. Support community outreach efforts with members, non-members, vendors, sponsors, and industry partners. Events & Education Support Promote, coordinate, and register attendees for workshops, classes, networking events, and association functions. Assist with event logistics including room setup, check-in, materials preparation, refreshments, and vendor/sponsor coordination. Ensure event communications, registration links, flyers, and materials are distributed accurately and on time. Support committee meetings and association initiatives as directed by the Executive Director. Legislative & Industry Awareness Maintain a general understanding of California rental housing laws, fair housing guidelines, and legislative updates to help direct members to appropriate resources. Seek clarification from the Executive Director and trusted association resources when questions fall outside the scope of expertise. Stay informed on industry trends, housing issues, and association updates to better support members and outreach efforts. Qualifications Strong communication and customer service skills. Organized, dependable, and detail-oriented. Ability to multitask and prioritize in a fast-paced environment. Comfortable using Microsoft Office, Google Workspace, Canva, social media platforms, and basic office technology. Marketing, social media, or customer service experience preferred. Interest or experience in property management, housing, non-profits, or event coordination is a plus. Ability to work independently while collaborating closely with the Executive Director and association leadership. Professional appearance and positive attitude. Preferred Skills Canva graphic design and video creation. Social media marketing and engagement. Event planning and coordination. Basic website editing experience. CRM or association management software experience. Position Details Part-time or full-time depending on candidate and association needs. Some evening events or occasional travel may be required. Opportunity for growth within the organization as new programs and initiatives develop. About NVPOA The North Valley Property Owners Association is a non-profit organization dedicated to supporting rental housing providers through advocacy, education, resources, and community connections throughout Northern California.