Marketing / Customer Service Assistant

Marketing / Customer Service Assistant Mar-Med Grand Rapids, MI Job Details Part-time $20 - $23 an hour 1 day ago Benefits Flexible schedule Qualifications Microsoft Word Microsoft Excel Phone communication Customer service Research Microsoft Office Administrative experience Prospecting Productivity software Full Job Description Marketing / Customer Service Assistant Do you have a can-do attitude and experience with marketing / customer service? If you are tech savvy with solid administrative skills this is an excellent opportunity to work a flexible part-time schedule. Mar-Med is seeking an assistant to help grow our marketing program and support our customer service personnel. Key responsibilities include processing sample requests, researching customer growth opportunities, accurate handling of customer orders, phone calls, and emails, and working on reports and projects in excel and word. Mar-Med is positioned for significant growth, requiring long term, versatile talent. We were founded over 30 years ago by a local physician and remain family owned and operated. We pride ourselves on providing a flexible, friendly work environment.

Key Responsibilities:

Fulfilling sample requests and processing follow up engagement. Research customers online or directly for prospecting and sales projects. Process orders and support customer service when necessary. Acquire general knowledge about Mar-Med devices to assist current and prospective customers. Assist managers on various tasks and special projects as required. Trouble-shoot minor technology issues including printer and desktop computer and generally support the effective operations of the office. Solid written and verbal communication skills.

Pay:

$20.00 - $23.00 per hour

Benefits:

Flexible schedule

Experience:

Microsoft Office:

3 years (Required) Customer service: 3 years (Required)

Work Location:

In person