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Job Description
Program Support Associate Johnstone Supply
LLC - 3.2
Cranford, NJ Job Details Full-time 1 hour ago Qualifications Web analytics reporting Customer communication Business intelligence Sales analytics & reporting tools English Business intelligence tools Bachelor's degree Newsletters (communication methods) Marketing analytics Productivity software Grammar Experience Stakeholder relationship building Data analytics technologies Full Job Description Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, has a great opportunity to join our team. Over the last seven decades, Johnstone has grown into a multi-billion-dollar industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Bosch, Copeland, Honeywell, Johnson Controls, and Fujitsu, to provide contractors with world-class products, technical expertise, and quality service. Now is the best time to join Johnstone Supply . Relationship-building is the key to our success, and it shows in everything we do. The Power of Johnstone is everyone who works with us. Our customers, our partners, and our people. Johnstone is growing, and so can you. Responsible for driving Johnstone Supply NJ's customer sales program initiatives and work within sales operations team to implement all sales and marketing programs, solutions and enhancing the customer communication experience essential for the growth of the company. You'll also work closely with individuals at all different levels of the company to support a collaborative vision in the marketplace and execute that vision. As a fast-growing business, the challenge will be communicating and executing revolutionary programs to support and engage our customers.
Essential Job Functions:
Assisting in implementing and executing all sales and marketing programs, solutions and enhancing the customer communication experience, ensuring the growth of the company. Providing administrative support as well as performing research, customer follow-up, creating reports and maintaining spreadsheets to deliver insights and information regarding markets, competitors, customers and effectiveness of campaigns and programs, in support of business decisions and ROI. Processing and managing submissions, applications and documentation for company programs and activities. Provide logistical planning assistance. Make recommendations and ensure clear execution of internal company communications, including newsletters, memorandums, and documents to all branch team members within the region. Participating in the development and execution of showroom merchandising strategies. Contributing to proofreading and communicating marketing materials including but not limited to emails, presentations, newsletters, and collateral. Provide intelligence gathered within the market to support market research for determining brand perceptions, understanding customer needs, evaluating market penetration and analyzing competitors.
Internal Relationships:
Work closely with members of the marketing, counter sales, inside and outside sales teams.
Final Decision Maker:
Works independently within internal process and seeks appropriate approval from Marketing Manager.
Education, Work Experience & Specialized Skills or Knowledge:
Typically requires a bachelor's degree in sales, marketing, communications or related field/experience, with 1-2 years of applicable experience in marketing, account management or a business support function. Familiarity with the HVAC industry and products preferred but not required. Familiarity with the operation of Microsoft software and able to work with the MS Office Suite, reporting software, business intelligence, web analytics tools. Experience with ERP software, a plus. Excellent English language and grammar, with proven written and verbal communication skills. You're focused, disciplined and super organized with high level of personal enthusiasm and self-motivation. You're able to maintain momentum on our big picture goals and projects and also jump into day to day tasks. Have a working knowledge of sales, business and marketing processes with an ability to contribute to planning and strategic thinking. Outgoing personality with strong communication skills. Customer focused
