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Assistant Site Functionality Manager
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sephora.com
Fresno, CA (In Person)
Full-Time
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Job Description
Belong to Something Beautiful It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful. Ready for a career glow up? The work you do will impact beauty, as you help shape client-first functionality, support strategic roadmap initiatives, and bring new digital capabilities to life through data-driven decision making and cross-functional collaboration. Support the execution of Site Functionality roadmap projects from strategic planning through launch and post-launch measurement Assist in feature prioritization, market research, revenue sizing, timeline management, and A/B testing initiatives Partner cross-functionally with Product Management, User Experience, Personalization, Engineering, and Analytics teams to define business needs and support digital feature development Help drive seamless execution of digital projects by coordinating meetings, documenting action items, and maintaining detailed project tracking Collaborate with UX teams to ensure functionality and features are designed with the client experience at the forefront Support personalization and testing strategies by helping define KPIs, gathering stakeholder input, and tracking feature performance Analyze digital performance metrics and reporting to identify trends, insights, and optimization opportunities Research industry trends, emerging technologies, AI capabilities, and competitive experiences to help inform strategic recommendations Create presentations, business recaps, and leadership updates to communicate roadmap progress and feature impact Maintain organized documentation and recommend process improvements that increase operational efficiency and effectiveness Support vendor coordination and additional ad hoc projects tied to digital client experience initiatives 3+ years of experience in eCommerce, digital strategy, product management, client experience, consulting, or related fields Bachelor's degree or equivalent professional experience Passion for digital innovation, emerging technologies, and creating elevated client experiences Strong analytical mindset with the ability to interpret data, identify trends, and make actionable recommendations Experience working cross-functionally in a fast-paced environment with multiple stakeholders and competing priorities Excellent communication and presentation skills, with the ability to influence and build relationships across all levels of the organization Strong organizational skills with exceptional attention to detail and the ability to manage multiple concurrent projects Ability to thrive in ambiguity while maintaining a sense of urgency and accountability Familiarity with A/B testing, personalization strategies, digital analytics platforms, and project management tools Strong problem-solving skills with a proactive, self-starter mentality Experience within retail, beauty, consumer brands, or digital client experience environments is a plus Curiosity and enthusiasm for future-forward digital experiences, including AI and personalization capabilities