Local Marketing Manager The Melting Pot Restaurants Inc.

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4 Tampa, FL Job Details Part-time | Full-time From $70,000 a year 17 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Employee discount Professional development assistance Flexible schedule Life insurance Referral program Qualifications Teamwork Marketing Employee relationship building Bachelor's degree Organizational skills Communications Marketing operations Marketing Full Job Description Melting Pot's purpose, cause and passion? Celebrating life with the people you care about. Melting Pot has been redefining the dining experience since 1975, offering guests a unique, interactive fondue experience that is perfect for every life occasion and every celebration. With locations across the U.S. and beyond, we've become the go-to spot to be with the people you care about to enjoy a night of delicious fondue, whether it's cheese or chocolate fondue or one of our signature entrées cooked at the table. We are the authority on the craveable and indulgent art of fondue. SUMMARY The Local Marketing Manager supports franchisees across The Melting Pot Restaurants, Inc. (TMPRI) franchise system by providing guidance on local marketing initiatives, promotions, community engagement, and marketing program execution. This role serves as the primary resource for routine local marketing support, manages marketing inquiries, and maintains the self-service marketing infrastructure, including toolkits, templates, playbooks, training materials, and resource documentation. Working closely with cross-functional teams, the Local Marketing Manager helps execute national and local marketing initiatives, supports new restaurant openings, and identifies opportunities to improve processes, resources, and training. The role ensures franchisees have the tools and support needed for successful local marketing execution while directing strategic or specialized requests to the appropriate corporate or field marketing partner

CORE VALUES

TMPRI's Core Values are the principles that guide our actions, decisions, and culture, individually and as a company. Individuals are assessed and held accountable to the following values: The Perfect Night Out

• Turn moments into memories. Go above and beyond. Details matter. Genuine care = meaningful connections. Embrace Enthusiasm
• Be an energy giver
• it lifts people up. Enjoy the journey. Passionately Driven
• Curiosity fuels innovation. Hungry yet humble. Sense of motivation comes from within. Own It
• Personal accountability.

No excuses. Continuous improvement. Celebrate the win.

RESPONSIBILITIES

Serve as the primary resource for routine franchisee local marketing questions and support requests across TMPRI's franchise system. Provide guidance on local promotions, community engagement initiatives, and marketing calendar execution. Support franchisees in utilizing approved marketing tools, templates, playbooks, and resources. Manage and triage marketing help desk requests, ensuring inquiries are addressed, routed, and resolved appropriately. Escalate franchise, event-related, and relationship-based requests to the appropriate local marketing lead. Route paid media, agency, creative production, and marketing strategy inquiries to the appropriate corporate Marketing partners. Own and continuously improve the self-service marketing resource center, including toolkits, templates, playbooks, FAQs, and support materials. Coordinate the rollout and communication of national campaigns, promotions, and marketing initiatives at the local level. Support local marketing efforts for new restaurant openings, including coordination of opening resources, timelines, and marketing activities. Assemble and distribute local marketing toolkits using assets developed by internal Marketing teams and external partners. Maintain and update SOPs, training materials, resource documentation, and support content to reflect evolving processes and best practices. Coordinate meeting logistics, agendas, action items, and follow-up for local marketing team meetings, webinars, and cross-functional collaborations. Identify recurring franchisee needs, questions, and process gaps, recommending improvements to resources, training, and workflows to drive greater efficiency and consistency across the franchise system. Performs other duties as assigned.

EDUCATION & EXPERIENCE

Bachelor's degree in Marketing, Communications, Public Relations or related field 3-5 years of experience in local marketing, field marketing, franchise marketing, or marketing coordination. Comfort building and maintaining marketing resource libraries, toolkits, playbooks, campaign calendars, and related support materials; willingness to adapt to new tools and platforms as they are adopted. Strong organizational skills and clear written communication, with the ability to manage marketing requests coming from many directions at once. Good judgment about when to advise directly versus escalate; the role's value depends on accurate triage rather than trying to handle every request independently. Experience in a multi-unit, franchise, or retail-network environment is a plus, though not required. A collaborative spirit and the ability to work effectively with cross-functional teams. Proficiency in Microsoft Office products such as Outlook, Word, and Excel. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Strong leadership skills. Excellent verbal and written communication skills. Ability to prioritize tasks. Excellent interpersonal, negotiation, and conflict resolution skills. TRAVEL Travel as needed or required for scheduled meetings or company functions.

ACCOUNTABILITIES

Act in accordance with the company's culture, vision, and principles. Abide by all company policies. Create structure to ensure work is accomplished at maximum efficiency and productivity. Perform all duties in a timely, effective, and proficient manner in accordance with established company policies to achieve the expected results of the position responsibilities. Maintain favorable business relationships with peers, field staff, franchisees, unit management, vendors, and other company employees.

Professional communication skills:

internal and external communication documents and training/ development materials. Able to relate information in a concise, accurate, and understandable delivery to peers, superiors, and outside contacts. Take prompt action to resolve problems or barriers and suggests alternative solutions or actions when necessary. Maintain strict confidentiality with information or knowledge considered sensitive or confidential in nature. Creates plans for workflow to meet deadlines. Provides strategy and consulting as defined and agreed in the scope of work with unaffiliated brands that TMPRI enters a consultancy arrangement.

Job Types:

Full-time, Part-time Pay:

From $70,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Tuition reimbursement Vision insurance

Experience:

Marketing:

2 years (Required) Ability to

Commute:

Tampa, FL 33614 (Required) Ability to

Relocate:

Tampa, FL 33614: Relocate before starting work (Required)

Work Location:

In person