Market Development Manager
Concerto Renal Services
Merrillville, IN (In Person)
Full-Time
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Job Description
Why Work at Concerto? What is in it for you? Competitive salary Medical, dental, and vision insurance Short- and long-term disability coverage 401(k) match of 50% up to 6% of salary Paid time off and paid holidays Discounts through Nectar Employer-paid Employee Assistance Program Who Are We? Concerto Renal Services is an industry leader in sub-acute hemodialysis within a skilled nursing facility and/or long-term care facility. We are a rapidly expanding business with a simple mission: reimagining dialysis care, one community at a time. Our model focuses on ensuring those with end-stage renal disease receive the best possible care through a more convenient, centralized, continuous care model. Why is this Role Essential? Concerto is seeking a Market Development Manager to join our dynamic team! This role is highly relationship-driven, focusing on building and maintaining strong partnerships with hospitals, physicians (particularly nephrologists), and skilled nursing facilities to drive patient census growth and market expansion. You will serve as a key liaison, owning hospital and physician relationships, engaging directly with healthcare providers, and developing strategic partnerships. Approximately 75% travel is required to work in-market with our hospital and physician partners. This position reports to the Director of Market Development and will collaborate closely with other internal teams to achieve growth objectives. What Will You Do? Relationship Management Build and maintain strong partnerships with hospital leadership, case management teams, nephrologists, and skilled nursing facilities to drive patient census and support growth. Strategic Market Development Develop and execute market growth strategies, including identifying opportunities and threats, and leading initiatives that foster long-term partnerships with healthcare providers and payers. Liaison and Communication Act as the primary point of contact for hospitals and physicians in assigned markets, ensuring clear communication and alignment on goals. Business Development Operations Track and report all business development activities using Salesforce, and prepare presentations for external stakeholders to support strategic initiatives. Travel and Collaboration Collaborate with internal teams and travel up to 75% to engage directly with partners and support market expansion efforts. You Might Be a Good Fit If… Relationship-Oriented Strategic Thinker Excellent Communicator Self-Motivated & Independent What's Required? 3-5 years of experience in hospital liaison, physician relationship management, or business development within healthcare (strong preference for candidates with hospital and physician engagement experience). Some experience working with skilled nursing facilities is preferred. Bachelor's degree required; MBA, MPH, or relevant graduate degree preferred. Proven ability to develop and maintain relationships with hospitals, physicians, and healthcare leaders. Strong communication and presentation skills, with the ability to influence decision-makers at all levels. Demonstrated experience analyzing markets and creating strategic growth plans. Highly organized with the ability to manage multiple priorities across multiple geographic regions. Proficiency in MS Office, Salesforce, and other business development tools. Ability to travel up to 75% of the time. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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