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PrideStaff

Customer Success/ Implementation Lead

Pay: $40–$43/hr

Posted: 3 weeks ago

Location: Omaha, NE (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/26/2026

Career Insights for Director of Customer Success

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Based on Nebraska data

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What they do

A Director of Customer Success is responsible for customer retention and increasing customer loyalty. Often works in software companies, supervising customer success staff who provide direct technical support to customers. Focuses on reducing churn.

$143,315 / year median in Nebraska

+9% projected growth

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Job Description

Customer Success/ Implementation Lead Shift/Hours:

Monday - Friday 8:00-5:00

PM Pay Range:

$40/hr - $43/hr

Location:

Omaha, NE We are thrilled to announce a new Customer Success/ Implementation Lead opportunity! PrideStaff, a nationally recognized staffing company, has been given the chance to assist a top employer. Are you currently working but looking to explore new Customer Success/ Implementation Lead opportunities? Do you need a fresh start in your career? Give us a call at 402-909-0922 or apply directly to this posting for immediate consideration.

Customer Success/ Implementation Lead Job Duties and Requirements:

Manage the full customer lifecycle from contract signature to live deployment, including workflow mapping and technical configuration. Run the ongoing relationship with each account, serve as their trusted day-to-day contact, and make sure they always feel taken care of. Take newly signed customers from our Account Executive with full context, and carry them through a smooth, confident start. Create and follow a clear project plan for every implementation from start to finish. Because we do not have this framework in place yet, you will help build our onboarding and implementation playbook as you go. Benefits of working with

PrideStaff:

Medical, Rx, and Wellness Benefits Dental and Vision Plan Options Short-term Disability 401(k) Retirement Plan Holiday Pay Interested in this Customer Success/ Implementation Lead position, but don't have a resume? No worries, give us a call at 402-909-0922. Join Us.

PrideStaff Company Overview:

PrideStaff is dedicated to helping you succeed! Our team of consultants provides valuable employment market insights and resources to support you on your career journey. We have assisted tens of thousands of individuals in finding exceptional career growth opportunities over the years. At PrideStaff, we prioritize building relationships and advocating for you with our network of employers nationwide. Our recruiters are committed to guiding you with career tools and resources.

Compensation / Pay

Rate (Up to): $40.00 - $43.00