A Marketing Operations Manager develops the strategic marketing operations for a company. Manages the marketing team, processes, IT resources and marketing processes that create demand for the company's products. Consults with other marketing leaders to support strategic business needs while improving the effectiveness and efficiency of processes, programs, and infrastructure.
We are seeking a highly organized, tech-savvy Marketing Operations Manager to help build and scale the systems, workflows, reporting, and automation infrastructure behind a growing marketing organization. This role will play a key part in optimizing CRM HubSpot, marketing automation, digital campaigns, reporting, webinars, and operational processes across both our established core business and newer growth initiatives. The ideal candidate enjoys improving systems, solving problems, creating structure, and helping teams execute more efficiently in a fast-moving environment.
WHAT YOU'LL DO
Manage and optimize HubSpot workflows, forms, landing pages, email campaigns, lists, lead routing, and campaign tracking Own CRM data quality, segmentation, reporting, attribution tracking, and marketing automation processes Build and maintain KPI dashboards, campaign reporting, operational analytics, and conversion tracking Coordinate webinar operations including registrations, landing pages, follow-up workflows, and supporting content Support website and digital marketing updates across platforms Coordinate social media scheduling, campaign operations, and marketing asset management Document SOPs and help improve operational efficiency as systems and marketing initiatives continue scaling Work cross-functionally with marketing, sales, operations, customer support, compliance, IT, and outside vendors
PLATFORMS & TOOLS
Primary platforms include HubSpot, Google Ads/Analytics, Meta Ads Manager, GoTo Webinar/GoTo Meeting, Excel/Google Sheets, Umbraco, and social media management tools. Experience with AI tools (ChatGPT, Claude, Canva AI, etc.), Zapier, Canva, Zoom Webinar, basic HTML/CSS, or HubSpot certifications is a plus.
WHAT WE'RE LOOKING FOR
Experience with HubSpot or a similar CRM/marketing automation platform Strong organizational, communication, and problem-solving skills Familiarity with email marketing, workflows, campaign tracking, reporting, and lead management Comfortable working with spreadsheets, dashboards, reporting, and marketing analytics Ability to manage multiple projects in a fast-moving environment Experience with D2C, healthcare, veterinary, medical device, or regulated industries is a plus
WHO YOU ARE
You are proactive, organized, collaborative, and tech-savvy with the ability to work across multiple teams and initiatives. You enjoy improving systems, solving operational problems, communicating with people, and helping drive projects forward in a fast-moving environment. You are comfortable taking ownership, learning new technologies, and balancing both strategic thinking and day-to-day execution.
ABOUT MULTI RADIANCE
Multi Radiance Medical develops laser-based medical technologies for both human and veterinary applications. We are a market leader with exciting growth opportunities and have experienced consistent double-digit growth over the past 20 years. As the business continues expanding, we are making significant investments into the commercialization, scaling, and digital infrastructure behind our products and brands more than ever before — which is why this role is critical to our future growth.
WHY JOIN US
Opportunity to support and scale both an established core business and multiple high-growth initiatives High visibility role with direct exposure to leadership and strategic initiatives Fast-moving environment with the ability to make a measurable impact quickly Exposure to AI-driven workflows, automation, and emerging marketing technologies Strong opportunity for professional growth as the organization continues expanding
Pay:
$60,000.00 - $72,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Vision insurance
