Job Description
Field Operations Representative Bento - 3.0 Fullerton, CA Job Details Full-time $24 an hour 3 hours ago Benefits Mileage reimbursement Opportunities for advancement Qualifications High school diploma or GED Driver's License Driving Full Job Description Field Operations Representative Join Team Bento and be a part of our group of companies operating over 12,000 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experiences and high-quality food offerings. Location and hours Based in San Francisco Bay Area to be able to travel to our customer sites on a daily basis | Monday to
Friday:
9:00 am - 5:30 pm (Work schedule may vary based on business needs) Job Responsibilities:
As a Field Operations Representative, you will play a key role in supporting Bento's day-to-day operations within stores throughout the Bay Area region. This position is highly relationship-driven and operationally focused, requiring regular store visits, product inspections, merchandising support, operational reporting, and cross-functional communication. The ideal candidate is organized, self-motivated, comfortable working independently, and able to build strong relationships with warehouse teams while maintaining Bento's operational and merchandising standards. Visit stores on a regular basis to inspect products, displays, signage, and overall presentation Build and maintain strong relationships with warehouse management, receiving teams, and key operational contacts Monitor product quality, freshness, and merchandising standards while providing detailed feedback to internal teams Perform and document store visits, including photos, product sampling, competitive observations, and operational notes Analyze sales data and reports to identify trends, opportunities, and areas of concern Communicate sales observations and operational insights to leadership and cross-functional teams Support new warehouse openings, orientations, demos, and special projects as needed Identify opportunities to improve sales, display placement, and overall execution within warehouses Maintain strong communication with internal departments including Operations, QA, Logistics, and Business Development Respond promptly and professionally to emails, phone calls, and operational requests Provide administrative and operational support as needed, including production sheet preparation and order coverage support Travel frequently throughout the assigned territory, including occasional overnight travel as required Qualifications:
High School Diploma required; Associate's or Bachelor's degree preferred Valid Driver's License required Must have a reliable personal vehicle for daily travel throughout the territory Comfortable with frequent driving and regional travel Strong interpersonal and relationship-building skills Strong written and verbal communication skills Proficient in Microsoft Outlook and Excel Experience analyzing sales reports and operational data preferred Organized and detail-oriented with the ability to manage multiple priorities Previous experience in retail operations, field operations, food service, merchandising, account management, or customer service preferred Self-starter with the ability to work independently in a fast-paced environment Sushi lover preferred Travel Requirements Travel required: Approximately 75% Frequent day travel throughout the Bay Area and Northern California region Occasional overnight travel may be required for special projects, training, or warehouse launches Why you should join our team: Full-Time starting immediately at $24.00/hour plus Mileage Reimbursement Power of Collaboration:
Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese way. Competitive Rewards:
Upon meeting eligibility criteria reap the benefits of a comprehensive compensation package that recognize your outstanding contribution. Ignite Your Potential:
Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential. Champion Diversity, Equity, and Inclusion:
We are committed to fostering a workplace where diversity, equity, and inclusion thrive, empowering every voice to be heard and celebrated through meaningful initiatives and programs. Drive Sustainable Impact:
As part of our dedication to Environmental, Social, and Governance (ESG) principles, we actively promote sustainable practices and initiatives to create a positive impact on our environment and communities. For more information about us and our opportunities, please visit www.bentosushi.com. We thank all applicants for their interest; however only those candidates elected for an interview will be contacted. Special consideration will be given to applicants with previous experience working as a; Outside Sales Associate, Territory Coordinator, Field Account Coordinator, Retail Operations Associate, Territory Brand Ambassador #bentoUS
