Program Operations:

Support the planning, coordination, and execution of AlphaLab and portfolio programming, including key program processes, calendars, events, workshops, and founder-facing activities.

Founder Experience:

Help improve how founders navigate Innovation Works programs, resources, systems, and services across AlphaLab and the broader portfolio.

Systems & Processes:

Evaluate and improve operating processes, documentation, playbooks, templates, and workflows to create greater consistency and scalability.

Portfolio Resources:

Support the organization and delivery of company-facing resources, community platforms, content, and other services available to Innovation Works portfolio companies.

Feedback & Improvement:

Support mechanisms for gathering founder feedback, tracking engagement, identifying recurring needs, and translating those insights into improvements.

AI-Enabled Operations:

Use AI and automation as part of the day-to-day work, identifying opportunities to improve efficiency, simplify workflows, and enhance how founder support is delivered. Ideal Background Strong candidates will have experience in some combination of: Program management, operations, startup support, customer success, community management, or related work. Working with startups, accelerators, venture capital organizations, economic-development organizations, or entrepreneurial ecosystems. Managing complex projects involving multiple stakeholders and priorities. Building and improving repeatable processes, systems, and workflows. Working directly with founders, entrepreneurs, or other external customers. Using AI, automation, and technology to improve operating effectiveness. Working independently and translating broad objectives into practical execution. This is a part-time consulting engagement requiring strong judgment, initiative, collaboration, and the ability to operate effectively in a fast-moving entrepreneurial environment. Equal Opportunity Employer Innovation Works, Inc. is an equal opportunity employer committed to creating a respectful and welcoming workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. 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