Digital Solutions Analyst

Systems & Data Integration Support the connection and integration of business systems across all Surfacing Group companies into a centralized data platform (Snowflake) Assist in standardizing and organizing data improve visibility, reporting, and decision making Partner with internal teams to identify opportunities for improved data flow and system alignment CRM & Platform Optimization Support the unification and optimization of HubSpot across multiple companies and business units Help standardize processes, data structures, and reporting within the CRM environment Identify opportunities to improve visibility into sales, marketing, and customer activity Automation & Digital Solutions Assist in developing and implementing digital solutions to streamline business processes Support the creation and testing of automated workflows and tools, including research, service, and other AI-enabled agents Identify opportunities to reduce manual work through automation and improved system design Lead Generation & Sales Enablement Support initiatives to improve lead generation and qualification through automation and data insights Help implement tools and workflows that improve pipeline visibility and conversion Collaborate with sales and marketing teams to improve efficiency in estimating and proposal generation processes Emerging Technology & Innovation Explore and apply new technologies including AI-enabled tools, to improve business operations Support pilot initiatives and test and scale automation and intelligent workflow solutions Stay current on digital trends and recommend practical applications within the business

EDUCATION AND EXPERIENCE

Bachelor's degree in Business, Data Analytics, Information Systems, or related field (or equivalent experience) 1-3 years of experience in data analysis, systems support, or process improvement Strong Excel and/or data analysis skills Basic understanding of databases, data structures, or system integrations Strong problem-solving and analytical skills Ability to communicate effectively with both technical and non-technical team member

OTHER SKILLS AND REQUIREMENTS

Experience with CRM systems (HubSpot preferred) Exposure to data platforms (e.g., Snowflake, SQL, or similar tools) Experience with automation tools, scripting, or workflow platforms Familiarity with reporting tools (Power BI, etc.) Interest in leveraging AI-enabled tools to improve business processes Bachelors or better in Business Administration or related field. Bachelors or better in Information Technology or related field. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.