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Marketing Product Manager/Content Writer
Job
Robert Half
Post Falls, ID (In Person)
Full-Time
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Job Description
We are looking for a Contract Marketing Product Manager/Content Writer to shape fraud and payments solutions while creating clear, high-impact content for technical and business audiences. This role is based in Idaho and will blend product leadership with strong writing expertise to support initiatives across fraud prevention, transaction risk, and payment operations. The ideal candidate brings hands-on knowledge of the payments fraud landscape and can turn complex requirements into effective documentation, messaging, and enablement materials.
Responsibilities:
- Lead product direction for fraud prevention and payment risk offerings, guiding priorities from concept through release.
- Work with partners across engineering, compliance, operations, and commercial teams to align product plans with business and customer needs.
- Translate market insights, stakeholder input, and customer feedback into well-defined requirements, user stories, and product documentation.
- Act as a knowledgeable resource on fraud topics such as card payments, digital wallets, account takeover, dispute activity, transaction monitoring, and identity verification.
- Create clear written materials including release communications, training guides, process documentation, and customer-facing content.
- Evaluate fraud patterns, solution performance, and emerging industry developments to identify opportunities for product improvement.
- Support launches and adoption efforts by developing positioning, messaging, and enablement assets for internal and external audiences.