JOB SUMMARY

\nSupports Product Managers and Sales in daily activities to drive product line sales and margin growth. This role executes key operational tasks that enable Product Managers to effectively support the business. Serves internal customers including sales managers, inside and outside sales, and product managers while building foundational knowledge of products, suppliers, and systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties as assigned. Maintain knowledge of supplier policies, procedures, contacts, and products\nRespond to standard price and delivery requests from sales and product teams\nLoad, maintain, update, and renew supplier contracts\nProcess cross reference requests from sales and Product Managers\nManage sample requests and related documentation\nLoad parts and maintain accurate system data\nSupport literature, specifications, and supplier print requests\nConduct distributor stock checks and part searches\nSupport quote requests with timely and accurate responses\nAssist with opportunity tracker administration\nBecome trained on Quote Accelerator functionality, including managing quotes, maintaining related documentation, tracking requests, communicating status updates, supporting contract and pricing renewals, and assisting Product Managers with special projects.\nUpdate supplier pricing, lead times, and bill of materials templates\nRun reports to identify expired pricing or contracts and assist with renewals\nAssist Product Managers with quote accelerator requests and special projects\nCross train with peers to expand product and supplier knowledge\nServe as backup support to Product Managers as needed, including coverage during absences\nParticipate in supplier training sessions with sales and attend training as available\nCommunicate and escalate issues to Product Managers as appropriate

EDUCATION/EXPERIENCE

High school diploma or GED required; Associate degree preferred\n1 year of customer facing or related experience preferred\nEquivalent combination of education and experience considered\nIndustry experience preferred

SKILLS AND REQUIREMENTS

Must be a U.S.

Person defined as:

U.S. Citizen, Any individual granted U.S. permanent residence, granted status as a \"protected person\" under 8 U.S.C. 132b (a) (3); corporation/business/organization/group incorporated in the U.S under U.S law; or part of the U.S. government. Working knowledge of Microsoft Office, including Excel proficiency Strong organizational skills with ability to manage multiple priorities in a fast-paced environment Strong customer service orientation with responsiveness to internal and external stakeholders Effective verbal and written communication skills Foundational business acumen, including understanding of pricing, margin, purchasing, and inventory concepts Problem solving skills with ability to identify issues and escalate appropriately Planning and organization skills with ability to execute tasks and meet deadlines

PHYSICAL REQUIREMENTS

\nWhile performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. Reasonable accommodation may be provided to enable individuals to perform the essential functions of this job. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Substantial movements (motions) of the wrists, hands, and/or fingers (paperwork, typing, using mouse/keyboard). The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.\n

WORKING CONDITIONS

\nPosition is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.) Equal Opportunity Employer\nWe are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.

Heilind Mil-Aero:

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities\nWe are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply. Interstate connecting Components and Trek Connect -- Divisions of Heilind Mil-Aero, LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. 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