Dir , Technical Product Management

Job Description Job Description:

In this role, the Contract Lifecycle Management (CLM ) Product Line Lead will drive the strategic implementation and ongoing evolution of its enterprise CLM platform, with a focus on DocuSign CLM. This individual will play a critical role in a multi-year, complex global transformation program, serving as the primary business-facing product lead across internal stakeholders, the selected systems implementation partner, and the software provider. The successful candidate will be responsible for defining the product line's priorities and vision, translating business needs across 10+ functional areas and 40+ markets into actionable requirements, and driving successful delivery of CLM capabilities across the organization. In parallel, this role will oversee business-as-usual support for the CLM program, help establish enterprise governance, and identify opportunities to enhance contract processes, user experience, reporting, and automation over time. This role requires a strong blend of product ownership, enterprise systems implementation, executive-level stakeholder engagement, and operational leadership, ideally within a global and highly regulated environment

Responsibilities:

Vision & Strategy Create and communicate a robust a vision, strategy, and multi-year roadmap to evolve the CLM product line that is aligned to business priorities and enterprise technology standards. Provide leadership across 3+ products in the CLM product line across its full lifecycle, planning through delivery, adoption, optimization, and continuous improvement. Collaborate with stakeholders across GSF and IT delivery teams to contribute to overall company priorities. Establish and track product KPIs and success metrics to ensure measurable business value, user experience, and operational efficiency. Business Technology Partnership Serve as the primary liaison between business stakeholders (Legal, Technology Procurement, Compliance, etc.) and IT delivery teams. Oversee team of analysts translating business objectives into clear product requirements, user stories, and prioritized backlogs. Facilitate trade-off discussions across scope, cost, risk, and timing to drive informed decisions and outcomes. Proactively identify opportunities to standardize, streamline, and automate contracting processes across the enterprise. Program & Delivery Leadership Act as a trusted advisor to executive business and IT leaders, influencing decisions and guiding outcomes across complex, cross‑functional initiatives. Build, grow, and support a team of Product Managers through hiring, coaching, mentoring, and providing feedback Lead and drive CLM implementations, releases, and enhancements using strong PMO, and delivery, and risk management practices Ensure delivery governance, documentation, and adherence to enterprise SDLC, security, and compliance standards. Coordinate change management and stakeholder communications to support successful deployments and adoption. Technical & Solution Leadership Act as a subject-matter expert in contract lifecycle and related business processes, deeply understanding stakeholder needs, pain points, and value drivers. Provide hands-on product leadership and team building for CLM Product Team supporting configuration, workflows, templates, clauses, metadata, and integrations. Partner with architecture, integration, security, and data teams to ensure scalable and compliant solutions. Ensure technical decisions support long-term platform sustainability, performance, and extensibility. Education Minimum Requirement

• Bachelor's degree Required Experience and Skills
• 10+ years of experience in product management, product ownership, or solution leadership roles, preferably in enterprise SaaS platforms.
• Enterprise leadership skills, including business savviness, strategic planning, execution excellence, change catalyst, Emotional Intelligence, networking and partnerships.
• Trusted advisor to business leaders with a track record focusing on data-driven, user-focused outcomes.
• Strong PMO and delivery leadership skills, including managing complex, multi-stakeholder initiatives.
• Demonstrated experience owning and delivering enterprise-scale solutions (CLM solutions strongly preferred).
• Proven ability to set product vision, define roadmaps, and deliver measurable business value.
• Experience leading and mentoring technical analysts or delivery teams.
• Excellent stakeholder management, communication, and executive presence to support delivery excellence to business partners.
• Experience partnering with Legal, Procurement, Compliance, or similar organizations. Build, grow, and support a team of Product Managers through hiring, coaching, mentoring, and providing feedback
• Experience in organizational change management (transformation) and continuous improvement.
• Willingness to travel up to 10% of the time for business purposes. Preferred Experience and Skills
• Master's degree in science or technology discipline
• 15+ years of experience in product management, product ownership, or solution leadership roles, preferably in enterprise SaaS platforms.
• Proven ability scale solutions beyond initial implementations to enterprise adoption.
• Product management certifications or Agile/Scrum credentials.
• Deep understanding of CLM platforms, including configuration, workflows, clause libraries, approvals, reporting, and integrations.
• One or more of the following certifications:
• DocuSign CLM Administrator
• DocuSign CLM Workflow Developer
• DocuSign CLM Implementation Consultant

DocuSign CLM Technical Consultant Required Skills:

Comunicaciones con las partes interesadas, Desarrollo de sistema de gestión, Diseños de sistemas, Documentaciones, Elaboración de hojas de ruta, Experiencia del usuario (UX), Gestión de activos, Gestión de beneficios, Gestión de contratos, Gestión del cambio organizacional, Gestión del ciclo de vida de contratos (CLM), Gestión de productos, Gestión de relaciones con las partes interesadas, Gestión de Requisitos, Gestión de riesgos, Implementaciones del sistema empresarial, Liderazgo de gestión de productos, Participación del interesado, Planificación estratégica, Sistemas corporativos

Preferred Skills:

Current Employees apply HERE Current Contingent Workers apply HERE Solo para residentes en EE. UU. y

Puerto Rico:

Nuestra empresa está comprometida con la inclusión, velando para que las personas puedan participar en un proceso de contratación que muestre sus verdaderas capacidades. Haga clic aquí si necesita adaptaciones durante el proceso de solicitud o contratación. Somos un empleador que ofrece igualdad de oportunidades, comprometido con fomentar un lugar de trabajo inclusivo y diverso. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de raza, color, edad, religión, sexo, orientación sexual, identidad de género, origen nacional, estado de veterano protegido, o estado de discapacidad, u otras características protegidas legalmente aplicables. Para obtener más información sobre los derechos personales bajo las leyes de empleo de igualdad de oportunidades de los EE. UU., visite: EEOC Conozca sus derechos EEOC Suplemento GINA Transparencia de pago No discriminación Orgullosos de ser una empresa que adopta el valor de reunir a personas diversas, talentosas y comprometidas. La forma más rápida de lograr una innovación revolucionaria es cuando las ideas diversas se unen en un entorno inclusivo. Alentamos a nuestros colegas a desafiar respetuosamente el pensamiento de los demás y abordar los problemas de manera colectiva. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.

This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote". The salary range for this role is $173,200.00 - $272,600.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits. You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only:

We will consider qualified applicants with arrest and conviction records for employment in compliance with the

San Francisco Fair Chance Ordinance Los Angeles Residents Only:

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Contrato indefinido

Relocation:

No relocation

VISA Sponsorship:

No Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid Shift:

Not Indicated Valid Driving License:

No Hazardous Material(s): n/a

Job Posting End Date:

05/11/2026

• A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date.

Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Nuestra compañía es líder mundial de atención de la salud con una cartera diversificada de medicamentos con receta, vacunas y productos de salud animal. La diferencia entre potencial y logro radica en la chispa que alimenta la innovación y la creatividad; este es el espacio donde hemos codificado nuestro legado durante más de un siglo. Nuestro éxito está respaldado por la integridad ética, el impulso hacia adelante y una misión inspiradora para lograr nuevos hitos en la atención sanitaria global.