View More Jobs Hardware Services NPI Program Manager United States (Hybrid) Note- This role is based primarily in our Dallas, TX location with an on-site schedule (Mandatory) The Hardware Services NPI Program Manager is responsible for leading the introduction of new hardware products and technologies into Nokia's Hardware Services (HWS) organization. This role involves comprehensive program and project management, from technology road mapping and service capability development to ensuring seamless competence transfer and continuous process improvement. The manager will act as a key interface between MN Business Lines, R D Product Programs, and the HWS organization, ensuring that new products are launched efficiently, profitably, and with robust service support.

Key Tasks :

Gather and analyze new technologies and product ramp-up information from MN Business Lines. Manage project governance for new hardware product introductions into HWS. Define and refine service strategies for repair and spare parts. Develop and implement global demand, supply, and inventory planning capabilities for HWS. Establish and manage purchasing capabilities for repair and spare parts. Provide timely input and follow-up for product program milestone decisions (P0-P8). Support feasibility studies and ensure products are designed with serviceability in mind. Contribute to the development of service business cases. Facilitate the transfer of new product competences to HWS teams globally and regionally. Provide tendering support for early-phase products. Collect and analyze data on SPC cost, pilot customers, manufacturing locations, and volume production demand/supply plans. Assess Repair Center readiness for new product repairs. Ensure the introduction of new products/technologies and their timetables to HWS. Monitor and report on

DCC/HWSD

Project Milestones tasks fulfillment and completion. Implement continuous improvement and change management initiatives for the

HWSD NPI

process. Purchasing, Logistics, Tendering, Cost Management, Inventory Management. Your responsibilities

Technology & Portfolio Strategy:

Drive technology roadmapping for Hardware Services and provide critical input for portfolio business management decisions (M0-M04).

Program & Project Management:

Oversee the project mode governance for the ramp-up of new hardware products within HWS, ensuring adherence to timelines and quality standards.

Service Capability Development:

Lead the creation and enhancement of HWS service and delivery capabilities, including defining repair and spare part strategies, establishing global demand, supply, and inventory planning, and developing purchasing capabilities.

Cross-Functional Collaboration:

Act as a primary liaison with MN Business Lines and R D Product Programs, providing inputs and requirements, and following up on product program milestone decisions (P0-P8). Design for

Serviceability & Business Case Support:

Support feasibility studies, ensure products are designed for optimal serviceability, and contribute to the development of robust service business cases.

Competence & Knowledge Transfer:

Facilitate the transfer of knowledge and competences for new hardware products to the global and regional HWS organizations.

Process Improvement & Performance Monitoring:

Drive continuous improvement and change management within the HWS New Product Introduction (NPI) process, monitoring key performance indicators (KPIs) such as NPI Project Milestone Readiness (PMR). Your skills and experience Knowledge & Experience Program Management Experience / Achieved well-advanced skills of a specific professional discipline combining deep knowledge of theory and organisational practice or expertise. Recognised expert in their field (depth & breadth). SAP P20: For enterprise resource planning, likely covering procurement, inventory, and financial aspects.

CARES:

Potentially a customer relationship or service management tool, useful for tracking service-related data.

JIRA:

For project management, task tracking, and managing NPI project milestones and issues.

PuMa:

(Presumably Project/Program Management tool) For overall program oversight and resource allocation.

HWS Tool Box:

A specialized toolkit for Hardware Services, containing various utilities for product management and analysis.

Moulin Rouge:

Could be for data analysis, reporting, or a specialized planning tool.

E-Espares:

An electronic system for managing spare parts, crucial for inventory and supply chain planning.

Power BI:

For creating dashboards, visualizing KPIs, and analyzing performance data related to NPI projects and service capabilities. More information Some of our benefits in

US :

Corporate Retirement Savings Plan Health and dental benefits Short-term disability, and long-term disability Life insurance, and AD&D - Company paid 2x base pay Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child) Paid time off for holidays and Vacation Employee Stock Purchase Plan Tuition Assistance Plan Adoption assistance Employee Assistance Program/Work Life Resource Program The above benefits exclude students. Disclaimer for US/Canada Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role. All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified. About Us Advancing connectivity to secure a brighter world. Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world. Learn more about life at Nokia . Our recruitment process We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. If you're interested in this role but don't meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity. The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia . At Nokia, we want every candidate to be able to perform their best. If you need any adjustments or support during the recruitment process, please let us know. All requests are treated confidentially. Apply Now Job Info Job Category Applied R D Posting Date 09/03/2026 Degree Level Bachelor's degree Job Schedule Full time Job Type Experienced Job Identification 40310 Will

NSA/CAPS

approval be required? (E.g., accessing a US Customer Network?) No Role Type Individual contributor Laptop - support with ordering needed Yes Salary Range $110, 000- $155,000 Per Annum

• Plus, potential incentive/variable compensation for eligible roles. Experience level Experienced Locations 3201 Olympus Boulevard, Dallas, Texas, 75019-4520, US (Hybrid) Regular or Temporary Regular Similar Jobs System QA & Automation Specialist India (Hybrid) Posted on 09/03/2026 Join Nokia's Autonomous Networks Engineering team, building a next-generation Core Network Management System that helps telecom operators proactively prevent network failures and reduce MTTR. Our cloud-native platform leverages Kubernetes, microservices, AI/ML-driven analytics, automated Root Cause Analysis (RCA), anomaly detection, and predictive insights to enable real-time monitoring, diagnosis, troubleshooting, and remediation. Built on modern technologies including Golang, OpenShift, React, Kafka, ClickHouse, VictoriaMetrics, OpenTelemetry, and Agentic AI frameworks, the platform delivers scalable, intelligent, and highly resilient telecom solutions. Senior QA & Automation Engineer India (Hybrid) Posted on 09/03/2026 Join Nokia's Autonomous Networks engineering team to build a cloud-native Core Network Management platform that enables telecom operators to proactively prevent network failures and reduce MTTR. Leveraging Kubernetes, microservices, AI/ML analytics, automated RCA, anomaly detection, and predictive insights, the platform delivers real-time monitoring, troubleshooting, and intelligent remediation across large-scale telecom networks. System QA & Automation Engineer India (Hybrid) Posted on 09/03/2026 Join Nokia's Autonomous Networks Engineering team to build a next-generation Core Network Management System that helps telecom operators proactively prevent network failures and reduce MTTR. Using cloud-native technologies, AI/ML analytics, automated RCA, and real-time observability, you'll develop scalable and intelligent solutions powered by Golang, Kubernetes/OpenShift, Kafka, React, ClickHouse, VictoriaMetrics, and Agentic AI frameworks. System QA & Automation Engineer India (Hybrid) Posted on 09/03/2026 Join Nokia's Autonomous Networks Engineering team to build a next-generation Core Network Management System that helps telecom operators proactively prevent network failures and reduce MTTR. Using cloud-native technologies, AI/ML analytics, automated RCA, and real-time observability, you'll develop scalable and intelligent solutions powered by Golang, Kubernetes/OpenShift, Kafka, React, ClickHouse, VictoriaMetrics, and Agentic AI frameworks. Senior QA & Automation Engineer India (Hybrid) Posted on 09/03/2026 Join Nokia's Autonomous Networks engineering team to build a cloud-native Core Network Management platform that enables telecom operators to proactively prevent network failures and reduce MTTR. Leveraging Kubernetes, microservices, AI/ML analytics, automated RCA, anomaly detection, and predictive insights, the platform delivers real-time monitoring, troubleshooting, and intelligent remediation across large-scale telecom networks. Software QA & Automation Specialist India (Hybrid) Posted on 09/03/2026 Join Nokia's Autonomous Networks Engineering team, building a next-generation Core Network Management System that helps telecom operators proactively prevent network failures and significantly reduce Mean Time to Resolve (MTTR). As a Software QA & Automation Specialist, you will drive the end-to-end quality engineering strategy for the Core Network Management System functional areas. You will lead the design, testing, and automation of functional and non-functional validations, as well as quality initiatives across cloud-native, microservices-based solutions, ensuring the delivery of scalable, resilient, and high-quality products.

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