Experienced Digital Marketing Account Manager

About us: Tandem is an award-winning, full-service digital marketing agency based in Fort Lauderdale, FL. We specialize in SEO, PPC, and social media marketing, delivering tailored strategies that drive real results for clients across a variety of industries. At Tandem, we pride ourselves on offering big-agency expertise with small-agency accessibility. Our team is collaborative, agile, and passionate about what we do. We approach every challenge with creativity, transparency, and a commitment to performance. With in-house experts across every digital discipline, we prioritize open communication, collaboration, and strategies rooted in data and expertise.

Position Overview:

Tandem is looking for an in-house experienced Digital Marketing Account Manager to join our team. We are looking for a full-time team member that is passionate about building relationships with our SEO, PPC, and Social clients. The account manager will be the frontline of communication for our clients, managing their ongoing performance and championing efforts to surpass their goals. This role will be focused on the management, retainment, and growth of client engagements by strategizing and managing the continuous improvement of our digital marketing tactics and communication. This includes organic search, paid search, creative development, social media, brand awareness and website management. This role focuses on account support, client communication, performance tracking, and project coordination, with opportunities to grow into strategy and account leadership over time. •Compensation will be determined by existing knowledge and experience.•This position is a

FULL-TIME IN OFFICE

role at our Downtown Fort Lauderdale location. You are a fit for this role if you: Are passionate, collaborative, and eager to make an impact Have at least 1 - 2 years of digital marketing account management experience. Are a clear communicator with excellent written, verbal and listening skills. Are organized, detail oriented and results driven Can manage deadlines and coordinate tasks across teams Have strong interpersonal skills and can collaborate efficiently with team members both in person and remotely. You enjoy working with clients and fortifying relationships for long-term success. Are a problem-solver and quick learner who can adapt in a fast-paced environment Are motivated, proactive, and comfortable working independently Responsibilities will include (but are not limited to): Primary point of contact for assigned accounts which will include regular client facing communication. Manage completion of tasks by collaborating with our social media, SEO and PPC teams. Coordinate deliverables with SEO, PPC, social, and creative teams Help manage deadlines and project timelines with SEO, PPC, creative and social media teams. Support strategy execution based on client goals and performance data Communicate campaign results, recommendations, and next steps to clients Maintain clear expectations and contribute to strong client retention

Required Qualifications:

1-2 years experience in account management with strong cross team collaboration and project management. 1-2 years of experience in the digital marketing industry Familiarity with digital marketing platforms including but not limited to: Google Ads, Meta Business Manager, Google Analytics, etc. Basic understanding of SEO tactics and tools for website optimization. Ability to analyze SEO and PPC performance metrics such as CTR, CPC, CPA, conversions, keyword rankings, and organic traffic trends Experience using basic business tools, including but not limited to: Google Suite, Asana, ClickUp (or similar project/task management system), etc. Strong organization and communication skills, both written and verbal. Analytical mindset with problem-solving ability Ability to prioritize tasks and manage workload effectively

Preferred Qualifications:

Experience working in an agency environment Familiarity with CRMs or marketing reporting dashboards Experience using SEO tools such as SEMRush, Ahrefs, Screaming Frog, Google Search Console, or similar platforms Experience building or contributing to performance reports and client-facing insights Comfort collaborating with SEO strategists, PPC specialists, social, and creative teams to support campaign execution

Job Type:

Full-time Benefits:

401(k) Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to

Friday Education:

Bachelor's (Preferred)

Experience:

Performance Marketing:

1 year (Required) Digital marketing: 1 year (Required) Account management: 1 year (Required) SEO tools: 1 year (Required) CRM software: 1 year (Preferred) Project management: 1 year (Preferred)

Google Ads:

1 year (Preferred)

Meta Business Manager:

1 year (Preferred)

Google Analytics:

1 year (Preferred)

Language:

English (Required) Ability to

Commute:

Fort Lauderdale, FL 33301 (Required)

Work Location:

In person