Search Intelligence & Optimization Operations Manager Webb Design Boulder, CO Job Details Full-time $90,000 - $97,000 a year 11 hours ago Benefits Health insurance Dental insurance 401(k) Qualifications Dashboard development Business intelligence Computer Science Bachelor's degree Computer skills Data analytics tools Process management Stakeholder management Full Job Description The Search Intelligence & Optimization Operations Manager is responsible for operationalizing and scaling search programs through data, measurement, automation, governance, and process excellence. This role serves as the operational backbone of the search function, ensuring stakeholders have timely, accurate, and actionable insights into search performance, content effectiveness, competitive standing, and optimization opportunities. The position owns reporting strategy, dashboard development, competitive intelligence, benchmark programs, metadata governance, taxonomy administration, search quality assurance, and the processes that enable scalable execution across CXM and digital experience teams. Rather than functioning as a traditional reporting analyst, this role is expected to continuously reduce manual effort through automation, workflow optimization, and intelligent self-service solutions. The manager will partner closely with the Senior SEO & Information Architecture Manager to identify repeatable work that can be automated, improve reporting frameworks, support search intelligence initiatives, and ensure operational consistency across all SEO and AEO activities. The role will oversee search performance measurement, intake processes, Asana workflow governance, metadata and taxonomy maintenance, executive reporting, competitive analysis, and support for future content modeling initiatives within the headless CMS environment. Success will be measured through increased operational efficiency, reduced manual reporting effort, stakeholder satisfaction, search performance transparency, and scalable execution of SEO and AEO programs across the organization. Key Responsibilities Own SEO and AEO performance reporting, dashboards, scorecards, and executive insights. Manage competitive intelligence, benchmarking programs, and search performance analysis. Identify and implement opportunities for reporting automation and workflow optimization. Administer metadata governance, taxonomy maintenance, and search quality assurance processes. Manage search intake and operational workflows through established Asana processes. Support the SEO Intelligence Agent through data stewardship, testing, validation, and operational improvements. Partner with content, marketing, platform, and digital experience teams to deliver actionable search insights. Develop scalable reporting frameworks and self-service capabilities that reduce manual effort. Support content modeling, discoverability, and governance initiatives within the future CMS ecosystem. Required Skills A bachelor's degree in information systems, computer science, marketing analytics, business, or a related field—or equivalent experience. Experience in search operations, digital analytics, web content, technical support, data operations, or quality assurance. Strong written communication, problem-solving, attention to detail, and the ability to work with large datasets. Familiarity with enterprise tools and the ability to learn new systems quickly.