Front Desk & Office Assistant / Social Media Coordinator (Part-Time, Aesthetic Clinic) Ethereal Glow Aesthetics Mountain View, CA Job Details Part-time | PRN | Per diem $20 - $25 an hour 1 day ago Benefits Free parking On-the-job training Employee discount Opportunities for advancement Flexible schedule Qualifications BLS Certification Administrative experience High school diploma or GED Content creation Attention to detail TikTok Instagram Full Job Description About Us Ethereal Glow Aesthetics is a private concierge aesthetic clinic specializing in facial balancing and undetectable, refined results. We provide a high-touch, luxury experience with personalized care and attention to detail. Our approach integrates advanced clinical assessment with aesthetic artistry, creating intentional, unhurried, and highly tailored patient experiences. Every detail of the patient journey is thoughtfully designed to deliver a refined, elevated experience. We are seeking a motivated, detail-oriented professional who is passionate about aesthetics, patient care, and delivering a high-end experience. Position Details Part-time, as needed (approximately 6-10 hours per week to start) Includes approximately one Saturday per month Hours are not guaranteed and will vary based on clinic demand, especially initially Strong potential for increased hours as the practice grows Role Summary This hybrid role combines front desk coordination, office assistance, and social media support. You will help create an exceptional patient experience while supporting daily clinic operations, patient communication, administrative tasks, and social media content. This role is ideal for someone who is organized, proactive, personable, and passionate about aesthetics, social media, and delivering a polished, high-touch patient experience.

Job Duties & Responsibilities Front Desk & Patient Experience:

Welcome patients and create a warm, polished, concierge-level experience Manage scheduling, confirmations, rescheduling, and rebooking Answer phone calls, texts, emails, and social media inquiries professionally Assist patients with general questions about appointments, services, and clinic policies Support patient follow-up, rebooking, retention, and sales Maintain an organized and elevated front desk and waiting area Help ensure each appointment runs smoothly from arrival through checkout

Office & Administrative Support:

Assist with day-to-day clinic operations and administrative tasks Maintain organized patient and office workflows Track inventory and supplies Restock treatment rooms and office supplies Assist with ordering and receiving products Help maintain a clean, organized, and professional clinic environment Identify what needs to be done and take initiative without requiring constant direction

Social Media & Content Support:

Capture high-quality before-and-after photos and treatment content Film short-form videos and behind-the-scenes content Assist with Instagram, TikTok, and other social media content Help organize and schedule content Respond to comments and DMs using established brand guidelines Assist with Canva graphics and simple content creation Maintain consistent visual presentation and brand voice Help identify opportunities to capture content during clinic days

Clinic Support:

Prepare and turn over treatment rooms Set up supplies for appointments Maintain cleanliness and infection-control standards Assist the provider with non-clinical tasks during appointments as needed Ensure supplies and treatment areas are organized and ready for each patient What It Takes to Excel in This Role You are proactive, organized, and detail-oriented. You anticipate needs, take initiative, communicate professionally, and genuinely enjoy creating an exceptional patient experience. You're comfortable balancing front desk responsibilities, office tasks, and social media while maintaining a polished, positive presence.

Qualifications Required:

High school diploma or equivalent At least 1 year of customer service, front desk, administrative, hospitality, medical office, or similar experience Current Basic Life Support (BLS) Provider Certification Strong written and verbal communication skills Highly organized with excellent attention to detail Comfortable using social media, particularly Instagram and TikTok Professional, reliable, punctual, and able to take initiative Ability to commute to Mountain View, CA Availability to work approximately one Saturday per month

Preferred:

Experience in a med spa, aesthetics, dermatology, plastic surgery, beauty, wellness, or luxury hospitality setting Medical Assistant experience or certification (CMA, RMA, CCMA) Social media and short-form content creation experience Experience filming and taking high-quality photos Canva experience Familiarity with EMR and scheduling software Interest in aesthetics, skincare, beauty, and luxury customer service Perks & Benefits Discounted or complimentary aesthetic treatments and skincare products Performance-based bonus opportunities if qualified Hands-on training and exposure to the aesthetics industry Opportunity for increased hours and career growth as the practice expands Social media and content creation experience within a growing aesthetic brand Work in a modern, high-end, and supportive clinic environment Why Join Ethereal Glow Aesthetics Be part of a growing boutique aesthetic practice and brand Work in a personalized, high-touch concierge environment Gain hands-on experience in aesthetics, patient experience, business operations, and social media Work closely with the founder and contribute to the growth of the practice Opportunity to grow your role and responsibilities as the company expands How to Apply If you're detail-oriented, personable, and passionate about aesthetics, patient experience, and social media, we'd love to hear from you. Please submit your resume along with a brief note about your interest in the position and any relevant front desk, customer service, administrative, or social media experience.

Pay:

$20.00 - $25.00 per hour

Benefits:

Employee discount Flexible schedule Free parking On-the-job training Opportunities for advancement Application Question(s): Are you generally available to work at least one Saturday per month?

Experience:

Medical Assistant:

1 year (Preferred)

License/Certification:

Basic Life Support (BLS) Provider Certification (Required) Ability to

Commute:

Mountain View, CA 94040 (Required)

Work Location:

In person