Venue Relations Specialist Social Indoor - 4.5 Denver, CO Job Details Full-time From $50,000 a year 1 hour ago Benefits Health insurance Dental insurance 401(k) 401(k) matching Opportunities for advancement Qualifications Customer relationship building Client rapport building Bachelor's degree Attention to detail Communications Account management Time management
Full Job Description About Us:
Social Indoor is the nation's leader in indoor restroom advertising, providing innovative and effective solutions for businesses to connect with their audiences. With thousands of venues across the country, we partner with bars, restaurants, gyms, fitness centers, and other high-traffic locations to deliver impactful and memorable campaigns. We are seeking a Venue Relations Specialist to serve as the bridge between our venues and our internal teams, ensuring smooth operations, exceptional customer service, and identifying new opportunities to grow our partnerships.
Position Summary:
The Venue Relations Specialist will be responsible for identifying partnership opportunities with venues in the designated market, along with supporting, maintaining, and enhancing relationships with our current venues. This role will require frequent interaction with business owners and managers, cold outreach/prospecting new venues, updating ads in print locations, and troubleshooting with existing digital venues.
Key Responsibilities:
Visit high-traffic locations within the market and pitch owners and managers about our products and how they can benefit from a partnership. Serve as the primary point of contact for all venue partners, addressing their day-to-day needs, questions, and concerns. Build and maintain strong, positive relationships through regular on-site visits, calls, and emails. Conduct weekly check-ins with venues to ensure advertising placements are maintained and performing as expected. Change out any print advertisements within the restrooms on a semi-monthly basis. Troubleshoot and resolve issues related to advertising displays, working closely with internal teams to ensure timely resolutions. Gather feedback from venues to improve service offerings and develop stronger partnerships. Identify upselling opportunities by presenting additional Social Indoor media products that align with the venue's needs and goals. Represent Social Indoor at industry events, golf tournaments, charity events and build connections with potential new venues to expand our footprint.
Qualifications:
1-2 years of experience in account management, sales, customer service, or a related field. Experience in the hospitality or advertising industry is a plus. Bachelor's degree preferred but not required. Preferably in Business, Marketing, Communications, or related field. Ability to pass a background check and possess a clean driving record. Strong interpersonal and communication skills, with the ability to build rapport quickly. Organized and detail-oriented, with excellent time management abilities. Self-motivated and proactive, able to work independently with minimal supervision while contributing to a team. Comfortable with technology, including CRM systems, Microsoft Office Suite, and basic troubleshooting for digital displays. Willingness to travel locally and occasionally work outside of standard business hours to accommodate venue schedules.
What We Offer:
Competitive salary with performance-based incentives. Benefits including Health, Dental, 401K with company match. Company vehicle to travel within market. Comprehensive training on Social Indoor's products and services. Opportunities for career growth and advancement within a fast-growing company. A dynamic and supportive team environment. The chance to work with some of the best venues in the industry and make a tangible impact. How to
Apply:
If you're ready to take on this exciting role and help us build lasting relationships with our valued venue partners, submit your resume and a brief cover letter explaining why you're a great fit for Social Indoor to .
