Course Support Assistant UNC Charlotte - 4.0 Charlotte, NC Job Details Temporary | Part-time | Temp-to-hire $25 - $35 an hour 9 hours ago Qualifications Public Relations Basic graphic design principles Bachelor's degree in communications Bachelor's degree in graphic design Marketing Staff scheduling Branding consistency Social media marketing strategy development Public relations strategy development Bachelor's degree in public relations Social media graphic design Team scheduling Digital brand management Marketing strategy development Bachelor's degree in marketing Email content marketing Hiring Key Performance Indicators Salesforce Cloud Canva Quality assurance Bachelor's degree Image content creation Visual communication design Graphic Design Schedule creation Print design Communications HR support CRM system proficiency Full Job Description General Information Position Number STMP15 Working Title Course Support Assistant Division Academic Affairs Department University College (Adm) Work Unit Univ Ctr for Acad Excellence Work Location Colvard North Vacancy Open To All Candidates Position Designation Non-Student Temporary Employment Type Temporary - Part-time Hours per week 29 Work Schedule The UCAE is open 8:00 am to 7:00 pm, Monday through Thursday, and 8:00 am to 5:00 pm on Friday. The individual in this position should expect to set their schedule within that operating schedule. Some evening or weekend hours may be required as program needs arise. Pay Rate $25-$35/hour

Minimum Experience/Education Departmental Preferred Experience, Skills, Training/Education:

Bachelor's degree in Marketing, Communications, Graphic Design, Public Relations, or a related field preferred 1-2 years of hands-on experience in graphic design, strategic content creation, and promotional planning across digital and print channels. Duties and Responsibilities This team member will provide general administrative support for the University Center for Academic Excellence's (UCAE) two course support programs: Peer Tutoring and Peer Assisted Learning (PAL) with a special focus on strategic communication and marketing.

Responsibilities may include:

Provide logistical support for the course support leader hiring process. Assist with the transition from EAB Navigate to Salesforce as the underlying CRM software for tutoring. Aid in the development of and quality assurance of course support leader schedules. Lead the formation and execution of a strategic communication and marketing plan focused primarily on Course Support Services while supporting broader UCAE outreach. Create engaging visual and written assets for web, social media, Canva, email outreach, and printed materials to promote service offerings, Reading Day events, and student success resources. Update and maintain departmental communication channels, ensuring alignment with UNC Charlotte branding and UCAE messaging standards. Evaluate campaign performance metrics, analyze outreach engagement, and recommend strategy adjustments to increase student participation. Other Work/Responsibilities Necessary Licenses or Certifications Proposed Hire Date 11/16/2026 Contact Information Expected Length of Assignment 30 weeks Posting Open Date 10/12/2026 Posting Close Date 10/30/2026 Special Notes to Applicants