Marketing & Social Media Specialist

Marketing & Social Media Specialist Susan Saffron Jewelry Dallas, TX Job Details Full-time $50,000 - $65,000 a year 19 hours ago Qualifications Photography Customer communication Influencer partnership campaigns Customer relationship building Google AdWords Content writing Email marketing campaigns Video shooting Mid-level Client relationship development SEM campaigns Customer inquiry handling Canva Social media content creation Brand messaging Instagram Communication skills Retail sales Art direction Order fulfillment Copywriting Paid search advertising campaigns Marketing collateral creation Full Job Description Position Overview We are seeking a highly creative, detail-oriented Marketing & Social Media Specialist to lead our store's visual storytelling and digital presence while supporting sales floor operations. This role is ideal for someone who thrives in a fast-paced, customer service driven environment and is passionate about luxury, content creation, and client engagement. Key Responsibilities Marketing & Content Creation Manage all digital and print marketing materials Create on-brand, trend-aware content for Instagram, including posts and stories Develop two email campaigns per week using Canva or Adobe Photoshop Design and write all creative assets and copy for Meta and Google ad campaigns Produce one promotional postcard per month aligned with a central theme or campaign Create one in-store poster per month with clear, visually impactful messaging for street visibility Identify and capture ongoing photo and video content opportunities ("always be creating") Manage and coordinate influencer collaborations Photoshoots & Creative Direction Collaborate with the team to select jewelry pieces for photoshoots Conceptualize styling, props, and overall creative direction while ensuring jewelry remains the focal point Execute and assist with photoshoots to maintain a consistent luxury aesthetic Client Experience & E-Commerce Respond promptly and professionally to all online customer inquiries via email Manage Instagram DMs and comments with a brand-aligned voice Fulfill and ship online orders with attention to detail and presentation Sales & Boutique Support Assist clients on the sales floor as needed Confidently communicate product knowledge and brand story Build genuine connections with clients and contribute to a welcoming boutique environment Collaborate with the sales team to follow custom projects and production for content opportunities Qualifications Creative, detail-oriented, and highly organized Strong understanding of visual branding and social media trends Proficiency in Canva and/or Adobe Photoshop Ability to manage time effectively and work independently Comfortable multitasking in a fast-paced environment Team-oriented with a willingness to support beyond primary responsibilities Strong communication and customer service skills Preferred Experience Background in luxury retail, jewelry, fashion, or design Experience with content creation, digital marketing, or social media management Familiarity with Meta and Google Ads platforms

Pay:

$50,000.00 - $65,000.00 per year

Work Location:

In person