Bilingual Benefits Center Agent - Full Time - Onsite Plano, TX

Bilingual Benefits Center Agent•Full Time•Onsite Plano, TX Plano, TX Job Details Full-time 1 day ago Qualifications Computer operation Spanish Sales Phone communication Computer literacy English Salesforce Cloud Computer skills CRM system proficiency Appointment scheduling Communication skills Entry level Client interaction via phone calls

Full Job Description Position Title:

Bilingual Benefits Center Agent (Christian Pro-Life Organization)

Classification:

Non-exempt Type :

Full Time•Weekdays•

Onsite Plano, TX Report To:

Benefits/Enrollment Manager Summary:

Benefits Center agents help callers who are seeking benefits for a pregnancy or for parents that have children under the age of 3. The agent learns about their situation and recommends programs that would best fit their needs. In addition, the agent recommends online classes they can take to earn free diapers and access to programs like Nurse Family Partnership (NFP). Human Coalition is a Christian Pro Life Organization.

Essential Functions:

Answer inbound calls Make outbound calls Utilize the CRM database (Salesforce) Listen attentively Set appointments (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position)

Minimum Qualifications:

Passionately aligned with the mission and vision of Online for Life Excellent communication skills Self-motivated, able to multitask and goal focused Service oriented Excellent computer skills Able to work well in a team environment Adaptable to change Bilingual (English & Spanish)

Supervisory Responsibility:

None Education and Experience:

Sales experience preferred Background in pro-life, crisis center, call center helpful

EEO Statement:

Online for Life is an equal opportunity employer and makes recruitment, employment, promotional, and all other Human Resource decisions without regard to race, color, religion, national origin, age, sex, marital, disability, or veteran status.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.