Master Commercial Dock & Door Technician

We are seeking an elite Master Commercial Dock & Door Technician to lead complex installations, diagnostics, and repairs across a wide range of commercial and industrial dock and door systems. This technician is a subject matter expert in mechanical, electrical, and hydraulic door systems and serves as a technical resource and mentor to other technicians. The ideal candidate brings deep field experience, exceptional problem-solving skills, and a commitment to jobsite safety and excellence.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential functions include but are not limited to the following: Lead installation, service, and repair of commercial overhead doors, dock levelers, rolling steel doors, and high-speed doors, including diagnostics of electrical, mechanical, hydraulic, and pneumatic issues with precision and efficiency. Conduct on-site assessments and provide accurate troubleshooting, recommendations, and repair plans. Perform wiring, circuit testing, and control panel programming. Assemble, adjust, fabricate, and install mechanical components, hardware, and machine parts to manufacturer specifications. Disassemble, inspect, and repair or replace worn or broken parts and components using hand tools and power tools. Ensure all work complies with manufacturer specifications, safety standards (OSHA, ANSI), and local codes. Audit field work for quality assurance and safety compliance. Recommend and implement preventative maintenance measures to extend equipment life. Maintain accurate documentation of service calls, inspections, parts usage, and time and operational activities. Manage vehicle-based parts inventory. Stay current with evolving technology, product lines, and industry best practices. Participate in after-hours service calls, emergency dispatches, and critical facility support as needed. Champion a culture of safety, professionalism, and technical excellence. Perform other duties as assigned. SKILLS High level of mechanical aptitude with door and dock systems (sectional, rolling, high-speed, and fire-rated doors). Proficient in reading and interpreting blueprints, wiring diagrams, and technical schematics. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) with the ability to quickly learn new software and tools. Excellent organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines. Ability to manage competing priorities in a fast-paced environment. Ability to communicate professionally and effectively, both verbally and in writing, with customers and staff. Familiarity with safety standards and regulatory compliance. Strong attention to detail and commitment to quality workmanship.

QUALIFICATIONS / REQUIREMENTS

Minimum Education:

High school diploma or equivalent.

Experience:

2-3+ years in a progressive role as a commercial dock and door technician. Authorization to work in the United States. Valid driver's license required. DOT Certification required upon hire. Ability to lift and move heavy items (up to 100 lbs unassisted) and operate various hand tools safely. Forklift and MEWP certifications required within 30 days of hire.

PHYSICAL DEMANDS

To perform this job successfully, the employee is frequently required to ascend or descend ladders, stairs, scaffolding, ramps, and poles; move in different positions to accomplish tasks in various environments, including tight and confined spaces; remain in a stationary position for prolonged periods; move between worksites; adjust or move objects up to 100 pounds in all directions; communicate with others to exchange information; perform repetitive motions involving the wrists, hands, and/or fingers; operate machinery, power tools, and motor vehicles or heavy equipment; and assess the accuracy, neatness, and thoroughness of work assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

Employees in this role work in varying conditions including high and low temperatures, outdoor elements such as precipitation and wind, noisy environments, and areas with potentially poor ventilation. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Top Notch Dock and Door / Top Notch Garage Door is an Equal Opportunity Employer and complies with ADA regulations as applicable.

Job Type:

Full-time Pay:

$30.00 - $40.00 per hour

Benefits:

401(k) 401(k) matching Company truck Dental insurance Fuel card Health insurance Life insurance Paid time off Vision insurance

Experience:

commercial dock and door installation: 3 years (Required) door and dock systems (ex: sectional, rolling, etc): 3 years (Required)

License/Certification:

Forklift Certification (Preferred) Driver's License (Required) Ability to

Commute:

Flowery Branch, GA 30542 (Required)

Work Location:

In person