Medical Office Assistant

Rocket City Osteopathy is a specialty medical office searching for a Medical Office Assistant to lead our front desk responsibilities as below. While the individual in this position will primarily work in this capacity, they will also be asked to help with direct patient care within the office on occasion.

Responsibilities:

Warmly welcome patients, check them in/out, confirm/update their demographic and insurance information, and obtain any documentation needed or payments due. Answer phones and make calls (or utilize EMR/portal) to schedule patient appointments or answer questions. Send and receive patient records, records requests, and referrals via e-fax. Scan and organize documents and patient records into the EMR. Utilize the EMR and insurance resources to verify insurance coverage prior to patient visits. Help maintain a clean and welcoming office space. Submit insurance claims via EMR and troubleshoot denials. Aid in direct patient care (rooming patients, taking vitals, calling patient with test results) as needed. Other responsibilities as needed.

Qualifications:

Medical administrative support experience is a plus. Proficient in medical office procedures and front desk operations. Strong computer skills, including EHR systems. Knowledge of basic medical terminology. Experience with patient service and managing medical records. Familiarity with HIPAA regulations and health information management. Excellent customer service and communication skills.

Job Type:

Full-time Pay:

$15.00 - $18.00 per hour

Benefits:

401(k) 401(k) matching Paid sick time Paid time off

Work Location:

In person