Medical Receptionist

Description We are looking for a Medical Receptionist to support a busy behavioral health front office. This contract position plays an important role in creating a welcoming experience for individuals and families while coordinating both in-person and telehealth intake visits. The ideal candidate is organized, adaptable, and comfortable managing changing lobby activity while maintaining accuracy in patient records and appointment scheduling.

Responsibilities:

Welcome patients and families for walk-in intake visits, creating a friendly and detail-oriented first impression in person and through telehealth support. Verify and collect registration materials by scanning identification and insurance documents and establishing new patient charts as needed. Guide patients through access to the patient portal and explain basic next steps related to registration and communication. Assist individuals and families with completing intake documentation, including consent forms, privacy acknowledgments, and release paperwork. Complete the check-out process by updating client records, entering staff assignments, and arranging follow-up appointments with careful attention to scheduling details. Coordinate appointments across a dynamic intake environment, ensuring calendars remain accurate and organized as daily volume changes. Maintain accurate front-desk documentation and support administrative workflows tied to patient intake and follow-up activities. Learn additional duties over time through training, shadowing, and support from experienced team members and leadership. Requirements - Previous experience in medical reception, front desk operations, or patient-facing administrative support. Working knowledge of patient scheduling, check-in procedures, and general receptionist responsibilities in a healthcare setting. Familiarity with basic medical terminology and comfort using electronic charts or patient record systems. Strong attention to detail, especially when handling multi-step scheduling and registration tasks. Ability to remain flexible and composed in an environment where patient traffic and wait times may shift throughout the day. Clear communication skills with the ability to assist patients and families in a courteous and supportive manner. Comfort learning new procedures gradually with guidance, coaching, and on-the-job training. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .