Medical Receptionist

Company Overview Carolina Chiropractic Plus is committed to helping patients achieve optimal wellness through advanced chiropractic techniques, comprehensive rehabilitation, and personalized treatment plans. Our focus is on providing a compassionate and innovative healthcare environment that prioritizes patient comfort and overall health. Overview We are seeking a dedicated Medical Receptionist to join our team and serve as the first point of contact for our patients. The ideal candidate will possess excellent organizational skills, a welcoming demeanor, and a strong background in medical administrative support. This role offers an exciting opportunity to contribute to a dynamic healthcare practice focused on patient care and wellness. Duties Greet patients warmly, verify insurance information, and manage appointment scheduling using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth. Handle patient check-in and check-out processes efficiently while maintaining accurate documentation review of medical records and care plans. Verify insurance coverage, process claims, and perform medical billing and collections in compliance with HIPAA regulations. Manage multi-line phone systems with professional phone etiquette, addressing patient inquiries promptly and courteously. Maintain organized filing of medical records, ensure proper documentation review, and update patient information accurately within EMR systems like eClinicalWorks or Dentrix. Assist with insurance verification, coding (CPT, ICD-9, ICD-10), and documentation related to medical procedures and services. Support front desk operations by managing office supplies, scheduling appointments, and coordinating with clinical staff to ensure smooth clinic operations. Skills Proven experience in medical office management or as a medical receptionist within a clinical or dental setting. Strong knowledge of EMR systems such as Epic, Meditech, Athenahealth, Dentrix, Eaglesoft, or similar platforms. Familiarity with medical coding (CPT, ICD-9/10), billing procedures, insurance verification, and HIPAA compliance standards. Excellent computer skills including proficiency in Microsoft Office Suite and data entry (10-key typing). Exceptional patient service skills with the ability to communicate effectively in bilingual settings preferred. Solid understanding of medical terminology relevant to chiropractic or dental clinics; experience with dental terminology is advantageous. Ability to handle multiple tasks efficiently while maintaining attention to detail in documentation review and office management duties. Join our team at Carolina Chiropractic Plus as we deliver exceptional patient care through professionalism, compassion, and expertise!

Pay:

$13.00 - $16.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

Medical office: 1 year (Preferred)

Work Location:

In person