Medical Receptionist

Job Overview We are seeking a reliable and organized Receptionist/Secretary to join our team. The ideal candidate will have experience in a medical office setting and possess strong communication and organizational skills. As a Receptionist/Secretary, you will be responsible for providing excellent customer service, managing patient records, scheduling appointments, and performing various administrative tasks.

Responsibilities:

• Greet patients and visitors in a professional and friendly manner
• Answer phone calls and direct them to the appropriate personnel
• Schedule patient appointments and maintain the appointment calendar
• Verify patient insurance information and collect necessary co-pays or fees
• Maintain patient records and ensure accuracy of information
• Assist with medical billing procedures as needed
• Manage incoming and outgoing correspondence, including mail
• Perform general administrative tasks such as filing, faxing, and data entry
• Send referral
• Ensure compliance with HIPAA regulations for patient privacy

Qualifications:

• High school diploma or equivalent required; additional education or certification is a plus
• Previous experience as a receptionist or secretary in a medical office preferred
• Proficiency in using Athena or similar medical software
• Strong knowledge of front desk operations and procedures
• Excellent customer service skills with the ability to handle difficult situations with professionalism and empathy
• Familiarity with medical scheduling systems and medical records management
• Knowledge of HIPAA regulations and ability to maintain patient confidentiality
• Ability to multitask and prioritize tasks in a fast-paced environment
• Strong attention to detail and accuracy in record keeping We offer competitive pay based on experience.

If you are a dedicated individual with excellent organizational skills and a passion for providing exceptional patient service, we would love to hear from you. Please submit your resume for consideration.

Job Type:

Full-time Location(s):

Lincoln, Johnston Benefits:

Health / Dental / Vision insurance

PTO Pay:

$20.00

• $24.

00 per hour

Benefits:

Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person