Medical Receptionist

Medical Receptionist - Gorham The Family Center of Maine We're growing fast—and we're a fun, supportive place to work! Since opening our doors in Gorham in September 2021, we've expanded rapidly and are excited to continuing growing! We're currently seeking a Medical Receptionist to support our Gorham office. About Us The Family Center of Maine is a leading provider of outpatient mental health counseling services. We support individuals, couples, and families throughout their mental health journeys and pride ourselves on creating a warm, welcoming environment for both clients and staff. Job Overview We're looking for a detail-oriented, compassionate, and reliable individual to join our front office team. This role is key to ensuring a smooth experience for clients and clinicians alike. Responsibilities Greet clients warmly and manage front desk operations Check clients in and out efficiently and accurately Verify insurance coverage and discuss payment responsibilities Schedule, reschedule, and confirm appointments Coordinate clinician calendars Assist intake team with new client inquiries Answer and direct phone calls, manage voicemails, and provide excellent customer service Perform general administrative tasks as assigned by the Owner, Clinical Director, or Practice Manager Qualifications Strong verbal and written communication skills Proficiency in Microsoft Office Experience with electronic medical records (preferred) Prior experience as a medical receptionist or in a healthcare office setting (preferred) Ability to multitask and stay organized in a fast-paced environment

Schedule & Compensation Hours :

Monday-Friday, 9:00 AM-5:00

PM Pay :

Weekly via direct deposit

Benefits :

2 weeks paid time off Paid lunch breaks 401(k) retirement plan ICHRA ( Individual Coverage Health Reimbursement Arrangement) available for health plans selected through our provider. $200 reimbursement per month. Why Join Us? At The Family Center of Maine, we prioritize work-life balance , value our team, and are committed to making a difference in our community. If you're passionate about mental health and want to be part of a collaborative and growing practice, we'd love to hear from you. and learn more about us at www.thefamilycenterofme.com

Job Type:

Full-time Pay:

$22.00 - $24.00 per hour

Benefits:

401(k) Paid time off Retirement plan

Experience:

Customer service: 2 years (Required) Medical receptionist: 2 years (Preferred) Shift availability: Day Shift (Required)

Work Location:

In person