Meeting Experience Manager

Job Title:

 Event Manager

Department:

CRE Reports to: Director of Operations

Job Type:

Non-Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences. We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive. With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service. The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact. If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.

Job Summary:

Arch Amenities is seeking an organized, hospitality-driven Event Manager to oversee private events, tenant events, and special programming. This role serves as the on-site point of contact during events and is responsible for ensuring all event details are executed according to the Banquet Event Order, venue policies, building standards, and client expectations. The ideal candidate is professional, detail-oriented, and comfortable managing clients, vendors, security, bar staff, and event-day logistics. Key Responsibilities Review Banquet Event Orders prior to each event and confirm setup, timeline, vendor arrivals, bar details, guest count, and special instructions. Hold a pre-production meeting with event staff prior to each event to align on event details, timeline, service expectations, and team responsibilities. Complete pre-event walkthroughs to ensure the Sky Lounge and service areas are clean, set, and guest-ready. Coordinate vendor arrivals, check-in, building access, parking validations, and approved staging areas. Serve as the main on-site contact for clients, planners, vendors, security, bar staff, and internal team members. Introduce the event team to the client or point of contact and review key event details, including timeline, bar package, last call, and event end time. Monitor guest check-in, event flow, bar service, vendor activity, and overall guest experience throughout the event. Ensure venue and building policies are followed, including alcohol service, glassware restrictions, restricted access areas, fire exits, smoking/vaping rules, terrace use, and noise ordinance requirements. Assist with event support and coordination as needed Conduct last call and manage bar closure and event conclusion in a professional and timely manner. Complete post-event walkthroughs to confirm vendor cleanup, space reset, trash removal, signage storage, and furniture placement. Document any damage, policy issues, or operational concerns with photos and notes. Complete a brief event recap with the team and communicate any follow-up items.

Qualifications:

Previous experience in event management, venue operations, hospitality, catering, restaurants, or hotels preferred. Strong communication, organization, and client service skills. Ability to remain calm and professional in a fast-paced event environment. Comfortable giving direction to vendors, staff, security, and guests when needed. Strong attention to detail and ability to follow event timelines, procedures, and venue policies. Evening and weekend availability required. Ability to stand and walk for extended periods and assist with light event setup and breakdown. TABC certification preferred or willingness to obtain Essential Function Seldom Occasionally Frequently Stationary Position

• Sitting or Standing X Active Position
• Walking, jogging, running X Use of hands/fingers
• Operate, Use, Inspect, Place, Detect, Position, Prepare, activate X Climb/Balance
• Stairs, ladders, ropes, equipment, beams X Stoop/kneel/crouch or crawl
• Position self, move X Talk/hear
• communicate, detect, converse with, discern, convey, express oneself, exchange information X See
• Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess X Carry weight, lift
• Move, transport, position, put, install, remove
• 50 lbs or less X Carry weight, lift
• Move, transport, position, put, install, remove
• 50 lbs or more X Exposure to
• Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.

X DISCLAIMER

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position. Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.