Member Service Representative

Join Our Team at H.P.C. Credit Union - Member Service Representative (Mio, MI) Are you a people person with a knack for details and a passion for helping others? H.P.C. Credit Union is looking for professional and personable Member Service Representatives to join our dedicated team in Mio. In this role, you will be the face of our credit union, building meaningful relationships with our members. Your day-to-day will include everything from processing transactions and managing loan payments to guiding members through our digital services and helping them find the best financial products for their needs. What we're looking for:

A Member-First Mindset:

Excellent communication skills and a genuine desire to provide top-tier service.

Technical Proficiency:

Comfortable with computers, digital scanning, and modern technology. Attention to

Detail:

Strong mathematical aptitude and a high level of accuracy in cash handling and check processing.

Professionalism:

A reliable, positive attitude that reflects our commitment to the community. Full-time employees are eligible for benefits including health, dental and vision insurance, 401(K), life and disability insurance, and paid leave. (Waiting period for benefits may apply.)

Job Types:

Full-time, Part-time Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Physical Setting:

Office Schedule:

Day shift Monday to Friday Weekends as needed (Saturday)

Education:

High school or equivalent (Required)

Experience:

Cash handling: 1 year (Required)

Banking:

1 year (Preferred) Customer service: 1 year (Preferred)

Work Location:

In person

Work Location:

In person